MANORCARE HEALTH SERVICES-IMPERIAL

πŸ“ 1719 BELLEVUE AVENUE, richmond, VA 23227 πŸ“ž 8042627364 πŸ›οΈ 128 beds

Overall Rating

⭐⭐
2/5

Health Inspection

⭐
1/5

Staffing

⭐⭐
2/5

Quality Measures

⭐⭐⭐⭐⭐
5/5

Inspection History Overview

174
Total Violations
7 years of data
$82,973
Total Fines
4 penalties
7
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2023 39 violations

Tag 0684 D Oct 10, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Nov 3, 2023
Tag 0557 D Sep 21, 2023

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

βœ“ Corrected: Nov 3, 2023
Tag 0580 E Sep 21, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Nov 3, 2023
Tag 0623 D Sep 21, 2023

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Nov 3, 2023
Tag 0625 D Sep 21, 2023

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Nov 3, 2023
Tag 0641 D Sep 21, 2023

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Nov 3, 2023
Tag 0655 D Sep 21, 2023

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Nov 3, 2023
Tag 0656 E Sep 21, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Dec 4, 2023
Tag 0657 D Sep 21, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Dec 4, 2023
Tag 0658 D Sep 21, 2023

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Dec 4, 2023
Tag 0684 G Sep 21, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Aug 4, 2023
Tag 0686 G Sep 21, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Dec 4, 2023
Tag 0689 D Sep 21, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Nov 3, 2023
Tag 0692 E Sep 21, 2023

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Nov 3, 2023
Tag 0695 E Sep 21, 2023

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Dec 4, 2023
Tag 0698 E Sep 21, 2023

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Nov 3, 2023
Tag 0727 F Sep 21, 2023

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

βœ“ Corrected: Nov 3, 2023
Tag 0732 C Sep 21, 2023

Post nurse staffing information every day.

βœ“ Corrected: Nov 3, 2023
Tag 0755 E Sep 21, 2023

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Dec 16, 2023
Tag 0758 E Sep 21, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Nov 3, 2023

2022 32 violations

Tag 0553 D Mar 30, 2022

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

βœ“ Corrected: Apr 28, 2022
Tag 0557 D Mar 30, 2022

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

βœ“ Corrected: Apr 28, 2022
Tag 0558 E Mar 30, 2022

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Apr 28, 2022
Tag 0561 D Mar 30, 2022

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Apr 28, 2022
Tag 0582 D Mar 30, 2022

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

βœ“ Corrected: Apr 28, 2022
Tag 0584 E Mar 30, 2022

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Apr 28, 2022
Tag 0600 D Mar 30, 2022

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Apr 28, 2022
Tag 0622 E Mar 30, 2022

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Apr 28, 2022
Tag 0623 E Mar 30, 2022

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Apr 28, 2022
Tag 0625 E Mar 30, 2022

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Apr 28, 2022
Tag 0641 D Mar 30, 2022

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Apr 28, 2022
Tag 0689 E Mar 30, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Apr 28, 2022
Tag 0695 D Mar 30, 2022

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Apr 28, 2022
Tag 0697 E Mar 30, 2022

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Apr 28, 2022
Tag 0698 E Mar 30, 2022

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Apr 28, 2022
Tag 0726 F Mar 30, 2022

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: Apr 28, 2022
Tag 0730 F Mar 30, 2022

Observe each nurse aide's job performance and give regular training.

βœ“ Corrected: Apr 28, 2022
Tag 0732 C Mar 30, 2022

Post nurse staffing information every day.

βœ“ Corrected: Apr 28, 2022
Tag 0758 D Mar 30, 2022

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Apr 28, 2022
Tag 0812 F Mar 30, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Apr 28, 2022

2021 22 violations

Tag 0557 D Apr 23, 2021

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

βœ“ Corrected: Jun 2, 2021
Tag 0584 D Apr 23, 2021

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jun 2, 2021
Tag 0622 E Apr 23, 2021

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Jun 2, 2021
Tag 0623 E Apr 23, 2021

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Jun 2, 2021
Tag 0624 D Apr 23, 2021

Prepare residents for a safe transfer or discharge from the nursing home.

βœ“ Corrected: Jun 2, 2021
Tag 0625 E Apr 23, 2021

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Jun 2, 2021
Tag 0655 D Apr 23, 2021

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Jun 2, 2021
Tag 0656 E Apr 23, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jun 2, 2021
Tag 0657 E Apr 23, 2021

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Jun 2, 2021
Tag 0658 G Apr 23, 2021

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Apr 23, 2021
Tag 0677 D Apr 23, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jun 2, 2021
Tag 0686 E Apr 23, 2021

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jun 2, 2021
Tag 0687 D Apr 23, 2021

Provide appropriate foot care.

βœ“ Corrected: Jun 2, 2021
Tag 0688 D Apr 23, 2021

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: Jun 2, 2021
Tag 0690 E Apr 23, 2021

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Jun 2, 2021
Tag 0692 D Apr 23, 2021

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Jun 2, 2021
Tag 0695 E Apr 23, 2021

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jun 2, 2021
Tag 0698 E Apr 23, 2021

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Jun 2, 2021
Tag 0730 D Apr 23, 2021

Observe each nurse aide's job performance and give regular training.

βœ“ Corrected: Jun 2, 2021
Tag 0760 G Apr 23, 2021

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Apr 23, 2021

2020 11 violations

Tag 0580 D Dec 18, 2020

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Tag 0880 D Aug 12, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Sep 4, 2020
Tag 0557 D Jan 23, 2020

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

βœ“ Corrected: Mar 4, 2020
Tag 0656 D Jan 23, 2020

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jul 23, 2020
Tag 0657 D Jan 23, 2020

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Jul 23, 2020
Tag 0658 D Jan 23, 2020

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jul 23, 2020
Tag 0686 D Jan 23, 2020

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jul 23, 2020
Tag 0689 D Jan 23, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Mar 4, 2020
Tag 0695 D Jan 23, 2020

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jul 23, 2020
Tag 0697 D Jan 23, 2020

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Jul 23, 2020
Tag 0880 D Jan 23, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 23, 2020

2019 35 violations

Tag 0557 D Dec 5, 2019

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

βœ“ Corrected: Mar 4, 2020
Tag 0600 G Dec 5, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Mar 4, 2020
Tag 0656 D Dec 5, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jul 23, 2020
Tag 0657 D Dec 5, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Jul 23, 2020
Tag 0658 D Dec 5, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jul 23, 2020
Tag 0686 G Dec 5, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jul 23, 2020
Tag 0689 D Dec 5, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Mar 4, 2020
Tag 0695 D Dec 5, 2019

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jul 23, 2020
Tag 0842 D Dec 5, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Jan 15, 2020
Tag 0849 D Dec 5, 2019

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

βœ“ Corrected: Jan 15, 2020
Tag 0880 D Dec 5, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 23, 2020
Tag 0655 D Sep 11, 2019

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Oct 10, 2019
Tag 0660 D Sep 11, 2019

Plan the resident's discharge to meet the resident's goals and needs.

βœ“ Corrected: Oct 10, 2019
Tag 0745 D Sep 11, 2019

Provide medically-related social services to help each resident achieve the highest possible quality of life.

βœ“ Corrected: Oct 10, 2019
Tag 0554 D Jul 18, 2019

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Aug 29, 2019
Tag 0558 D Jul 18, 2019

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Aug 29, 2019
Tag 0578 E Jul 18, 2019

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Aug 29, 2019
Tag 0580 D Jul 18, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Aug 29, 2019
Tag 0583 D Jul 18, 2019

Keep residents' personal and medical records private and confidential.

βœ“ Corrected: Aug 29, 2019
Tag 0622 E Jul 18, 2019

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Aug 29, 2019

2018 31 violations

Tag 0550 D Dec 20, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Jan 31, 2019
Tag 0584 D Dec 20, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jan 31, 2019
Tag 0656 D Dec 20, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jan 31, 2019
Tag 0695 D Dec 20, 2018

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jan 31, 2019
Tag 0740 D Dec 20, 2018

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

βœ“ Corrected: Jan 31, 2019
Tag 0880 D Dec 20, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jan 31, 2019
Tag 0657 D Jul 25, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Aug 29, 2018
Tag 0842 D Jul 25, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Aug 29, 2018
Tag 0550 E Jun 5, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Jul 10, 2018
Tag 0580 E Jun 5, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Jul 10, 2018
Tag 0582 D Jun 5, 2018

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

βœ“ Corrected: Jul 10, 2018
Tag 0584 E Jun 5, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jul 10, 2018
Tag 0622 E Jun 5, 2018

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Jul 10, 2018
Tag 0623 E Jun 5, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Jul 10, 2018
Tag 0624 E Jun 5, 2018

Prepare residents for a safe transfer or discharge from the nursing home.

βœ“ Corrected: Jul 10, 2018
Tag 0655 D Jun 5, 2018

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Jul 10, 2018
Tag 0656 E Jun 5, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jul 10, 2018
Tag 0658 E Jun 5, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jul 10, 2018
Tag 0659 D Jun 5, 2018

Provide care by qualified persons according to each resident's written plan of care.

βœ“ Corrected: Jul 10, 2018
Tag 0686 D Jun 5, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jul 10, 2018

2017 4 violations

Tag 0278 D Apr 20, 2017

Ensure each resident receives an accurate assessment by a qualified health professional.

βœ“ Corrected: May 22, 2017
Tag 0309 D Apr 20, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

βœ“ Corrected: May 22, 2017
Tag 0387 E Apr 20, 2017

Make sure that doctors visit residents regularly, as required.

βœ“ Corrected: May 22, 2017
Tag 0514 D Apr 20, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

βœ“ Corrected: May 22, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 1 penalties totaling $9,750

$9,750
Fine
February 25, 2022
Average: $9,750 | Range: $9,750 - $9,750

2020 1 penalties totaling $9,750

$9,750
Fine
August 12, 2020
Average: $9,750 | Range: $9,750 - $9,750

2019 2 penalties totaling $63,473

$63,473
Fine
December 5, 2019
$0
Payment Denial
December 5, 2019
Average: $31,737 | Range: $0 - $63,473

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

October 10, 2023
0.00

Health

September 21, 2023
0.00

Health

June 22, 2023
0.00

Health

March 30, 2022
0.00

Health

February 25, 2022
0.00

Health

April 23, 2021
0.00

Health

July 18, 2019
0.00

Quality Measures

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Ownership Information

Non profit - Corporation
Independent (Not part of a chain)
495283
495283
8042627364
Henrico

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Organization