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Complaint Investigation

August Healthcare At Richmond

December 30, 2025 · Richmond, VA · 1503 Michael Road
Citations 2
CMS Rating 3/5
Beds 32
Provider ID 495428
Healthcare Facility
August Healthcare At Richmond
Richmond, VA  ·  View full profile →
Inspection Summary

August Healthcare at Richmond in RICHMOND, VA — inspection on December 30, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0656
Resident Assessment and Care Planning Deficiencies
Potential for More Than Minimal Harm

was conducted with the Director of Nursing (DON) on what preventive measures were put in place prior to Resident #1 acquiring two new pressure related wounds that were identified at an advanced stage on 11/20/25.

The DON stated they were turning and repositioning the resident and had changed her mattress to an air mattress on 11/20/25.

When asked if Resident #1 had a care plan to address preventive measures on development of pressure ulcers, the DON stated Resident #1 had a care plan for addressing potential impairment to skin integrity related to fragile skin, advanced age, chronic illness. A review of the care plan with the Director of Nursing revealed no preventive measures to prevent the development of pressure wounds and no care plan to address Resident #1's refusal of care such baths, skin assessments, dialysis treatments, etc.A review of the facility's policy, entitled Pressure Injury Prevention and Management, Policy Explanation and Compliance Guidelines, was conducted.

The policy read in part, .a.

After completing a thorough assessment/evaluation, the interdisciplinary team shall develop a relevant care plan the includes measurable goals for prevention and management of pressure injuries with appropriate interventions .c.

Evidence-based interventions for prevention will be implemented for all residents who are assessed at risk or who have a pressure injury present .f.

Interventions will be documented in the care plan and communicated to all relevant staff.On 12/30/25 during the exit meeting with the Director of Nursing and Administrator, the above findings were discussed, and an opportunity was offered to the facility staff to present additional information. No further comments or additional information was provided upon exit.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

12/30/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

August Healthcare at Richmond

1503 Michael Road Richmond, VA 23229

SUMMARY STATEMENT OF DEFICIENCIES

Resident #1. No further comments or additional information was provided upon exit.

The survey team offered to delay survey exit until the following day if the facility felt they had additional information to provide.

The facility chose to proceed with the survey exit.

The following day, 12/31/25, the facility administration submitted via email, a document that was titled, Recapitulation of Stay- [Resident #1's name redacted].

The document was not part of Resident #1's clinical record, nor provided to the survey team during the survey.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in RICHMOND, VA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from August Healthcare at Richmond or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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