PELICAN HEALTH NORFOLK

πŸ“ 827 NORVIEW AVENUE, norfolk, VA 23509 πŸ“ž 7578536281 πŸ›οΈ 60 beds

Overall Rating

⭐⭐
2/5

Health Inspection

⭐⭐
2/5

Staffing

⭐⭐
2/5

Quality Measures

⭐⭐⭐⭐
4/5

Inspection History Overview

60
Total Violations
6 years of data
$25,822
Total Fines
4 penalties
6
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2022 1 violations

Tag 0710 D Apr 7, 2022

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

βœ“ Corrected: May 9, 2022

2021 20 violations

Tag 0552 D Oct 28, 2021

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: Dec 6, 2021
Tag 0582 D Oct 28, 2021

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

βœ“ Corrected: Dec 6, 2021
Tag 0625 D Oct 28, 2021

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Dec 6, 2021
Tag 0658 E Oct 28, 2021

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Dec 6, 2021
Tag 0684 D Oct 28, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Dec 6, 2021
Tag 0686 E Oct 28, 2021

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Dec 6, 2021
Tag 0689 D Oct 28, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 6, 2021
Tag 0690 D Oct 28, 2021

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Dec 6, 2021
Tag 0698 D Oct 28, 2021

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Dec 6, 2021
Tag 0761 D Oct 28, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Dec 6, 2021
Tag 0921 D Oct 28, 2021

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Dec 6, 2021
Tag 0880 D Sep 9, 2021

Provide and implement an infection prevention and control program.

Tag 0580 E Aug 19, 2021

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Oct 3, 2021
Tag 0609 D Aug 19, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Oct 3, 2021
Tag 0610 D Aug 19, 2021

Respond appropriately to all alleged violations.

βœ“ Corrected: Oct 3, 2021
Tag 0658 D Aug 19, 2021

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Oct 3, 2021
Tag 0677 E Aug 19, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Oct 3, 2021
Tag 0684 E Aug 19, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Oct 3, 2021
Tag 0727 E Aug 19, 2021

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

βœ“ Corrected: Oct 3, 2021
Tag 0760 D Aug 19, 2021

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Oct 3, 2021

2020 4 violations

Tag 0552 E Dec 11, 2020

Ensure that residents are fully informed and understand their health status, care and treatments.

Tag 0880 D Dec 11, 2020

Provide and implement an infection prevention and control program.

Tag 0885 E Dec 11, 2020

Report COVID19 data to residents and families.

Tag 0886 E Dec 11, 2020

Perform COVID19 testing on residents and staff.

2019 18 violations

Tag 0580 E Aug 22, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Oct 5, 2019
Tag 0584 D Aug 22, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Oct 5, 2019
Tag 0622 E Aug 22, 2019

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Oct 5, 2019
Tag 0638 D Aug 22, 2019

Assure that each resident’s assessment is updated at least once every 3 months.

βœ“ Corrected: Oct 5, 2019
Tag 0655 D Aug 22, 2019

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Oct 5, 2019
Tag 0656 D Aug 22, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Oct 5, 2019
Tag 0657 D Aug 22, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Oct 5, 2019
Tag 0660 D Aug 22, 2019

Plan the resident's discharge to meet the resident's goals and needs.

βœ“ Corrected: Oct 5, 2019
Tag 0677 E Aug 22, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Oct 5, 2019
Tag 0687 D Aug 22, 2019

Provide appropriate foot care.

βœ“ Corrected: Oct 5, 2019
Tag 0689 D Aug 22, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Oct 5, 2019
Tag 0691 D Aug 22, 2019

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

βœ“ Corrected: Oct 5, 2019
Tag 0695 D Aug 22, 2019

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Oct 5, 2019
Tag 0755 D Aug 22, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Oct 5, 2019
Tag 0758 D Aug 22, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Oct 5, 2019
Tag 0761 E Aug 22, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Oct 5, 2019
Tag 0812 D Aug 22, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Oct 5, 2019
Tag 0880 E Aug 22, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Oct 5, 2019

2018 12 violations

Tag 0623 E May 17, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Jun 25, 2018
Tag 0625 E May 17, 2018

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Jun 25, 2018
Tag 0641 D May 17, 2018

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Jun 25, 2018
Tag 0687 D May 17, 2018

Provide appropriate foot care.

βœ“ Corrected: Jun 25, 2018
Tag 0689 G May 17, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jun 21, 2018
Tag 0695 D May 17, 2018

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jun 25, 2018
Tag 0698 D May 17, 2018

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Jun 25, 2018
Tag 0757 E May 17, 2018

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Jun 25, 2018
Tag 0761 D May 17, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jun 25, 2018
Tag 0814 F May 17, 2018

Dispose of garbage and refuse properly.

βœ“ Corrected: Jun 25, 2018
Tag 0842 D May 17, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Jun 25, 2018
Tag 0880 D May 17, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jun 25, 2018

2017 5 violations

Tag 0164 E Jun 2, 2017

Keep residents' personal and medical records private and confidential.

βœ“ Corrected: Jul 14, 2017
Tag 0241 E Jun 2, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

βœ“ Corrected: Jul 14, 2017
Tag 0309 D Jun 2, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

βœ“ Corrected: Jul 14, 2017
Tag 0323 G Jun 2, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: May 19, 2017
Tag 0441 D Jun 2, 2017

Have a program that investigates, controls and keeps infection from spreading.

βœ“ Corrected: Jul 14, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2021 2 penalties totaling $16,072

$655
Fine
November 15, 2021
$15,417
Fine
September 9, 2021
Average: $8,036 | Range: $655 - $15,417

2020 2 penalties totaling $9,750

$9,750
Fine
December 11, 2020
$0
Payment Denial
December 11, 2020
Average: $4,875 | Range: $0 - $9,750

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

April 7, 2022
0.00

Health

October 28, 2021
0.00

Health

September 9, 2021
0.00

Health

August 19, 2021
0.00

Health

August 22, 2019
0.00

Health

May 17, 2018
0.00

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Ownership Information

For profit - Partnership
Independent (Not part of a chain)
495309
495309
7578536281
Norfolk City

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Organization