Complaint Investigation

Norfolk Health Care Center

Inspection Date: September 24, 2025

Total Violations 1

Facility ID 495210

Location NORFOLK, VA

Inspection Findings

F-Tag F0725

Nursing and Physician Services Deficiencies

Harm Level: Immediate Jeopardy

Federal health inspectors cited Norfolk Health Care Center in NORFOLK, VA for a deficiency under regulatory tag F-F0725 during a complaint investigation conducted on 2025-09-24.

Category: Nursing and Physician Services Deficiencies

The facility was found deficient in the following area: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Scope/Severity Level J: isolated, immediate jeopardy to resident health or safety.

This represents an immediate jeopardy situation, the most serious level of deficiency.

Correction Status: Deficient, Provider has no plan of correction.

📋 Inspection Summary

Norfolk Health Care Center in NORFOLK, VA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NORFOLK, VA, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Norfolk Health Care Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

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Norfolk Health Care Center

Inspection Findings

F-Tag F0725

Frequently Asked Questions

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