THE LAURELS OF WILLOW CREEK

πŸ“ 11611 ROBIOUS ROAD, midlothian, VA 23113 πŸ“ž 8043794771 πŸ›οΈ 120 beds

Overall Rating

⭐⭐
2/5

Health Inspection

⭐
1/5

Staffing

⭐⭐
2/5

Quality Measures

⭐⭐⭐⭐⭐
5/5

Inspection History Overview

91
Total Violations
6 years of data
$82,602
Total Fines
1 penalties
3
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2023 18 violations

Tag 0550 D Sep 13, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Oct 16, 2023
Tag 0580 D Sep 13, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Oct 16, 2023
Tag 0585 D Sep 13, 2023

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Oct 16, 2023
Tag 0641 D Sep 13, 2023

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Oct 16, 2023
Tag 0656 E Sep 13, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Oct 16, 2023
Tag 0658 D Sep 13, 2023

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Oct 16, 2023
Tag 0676 D Sep 13, 2023

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

βœ“ Corrected: Oct 16, 2023
Tag 0686 D Sep 13, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Oct 16, 2023
Tag 0695 D Sep 13, 2023

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Oct 16, 2023
Tag 0697 E Sep 13, 2023

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Oct 16, 2023
Tag 0698 D Sep 13, 2023

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Oct 16, 2023
Tag 0700 D Sep 13, 2023

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

βœ“ Corrected: Oct 16, 2023
Tag 0725 D Sep 13, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Oct 16, 2023
Tag 0732 C Sep 13, 2023

Post nurse staffing information every day.

βœ“ Corrected: Oct 16, 2023
Tag 0755 E Sep 13, 2023

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Oct 16, 2023
Tag 0757 E Sep 13, 2023

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Oct 16, 2023
Tag 0800 D Sep 13, 2023

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

βœ“ Corrected: Oct 16, 2023
Tag 0812 D Sep 13, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Oct 16, 2023

2022 17 violations

Tag 0550 D Mar 24, 2022

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Apr 19, 2022
Tag 0561 D Mar 24, 2022

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Apr 19, 2022
Tag 0641 D Mar 24, 2022

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Apr 19, 2022
Tag 0645 D Mar 24, 2022

PASARR screening for Mental disorders or Intellectual Disabilities

βœ“ Corrected: Apr 19, 2022
Tag 0655 D Mar 24, 2022

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Apr 19, 2022
Tag 0656 E Mar 24, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jun 2, 2022
Tag 0657 D Mar 24, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Apr 19, 2022
Tag 0658 E Mar 24, 2022

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jun 2, 2022
Tag 0684 G Mar 24, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jun 2, 2022
Tag 0686 D Mar 24, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Apr 19, 2022
Tag 0695 D Mar 24, 2022

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Apr 19, 2022
Tag 0757 D Mar 24, 2022

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Apr 19, 2022
Tag 0760 G Mar 24, 2022

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Apr 19, 2022
Tag 0804 E Mar 24, 2022

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Apr 19, 2022
Tag 0812 F Mar 24, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Jun 2, 2022
Tag 0842 E Mar 24, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Apr 19, 2022
Tag 0909 D Mar 24, 2022

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

βœ“ Corrected: Apr 19, 2022

2020 2 violations

Tag 0880 D Nov 23, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Dec 18, 2020
Tag 0790 D Sep 30, 2020

Provide routine and 24-hour emergency dental care for each resident.

βœ“ Corrected: Oct 30, 2020

2019 29 violations

Tag 0550 D Dec 11, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Jan 13, 2020
Tag 0600 D Dec 11, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Jan 13, 2020
Tag 0607 D Dec 11, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Jan 13, 2020
Tag 0609 D Dec 11, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Jan 13, 2020
Tag 0656 D Dec 11, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jan 13, 2020
Tag 0677 D Dec 11, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jan 13, 2020
Tag 0842 D Dec 11, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Jan 13, 2020
Tag 0686 D May 30, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jun 3, 2019
Tag 0755 D May 30, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Jun 3, 2019
Tag 0842 D May 30, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Jun 3, 2019
Tag 0550 D Mar 14, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Apr 26, 2019
Tag 0584 E Mar 14, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Apr 26, 2019
Tag 0607 D Mar 14, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Apr 26, 2019
Tag 0609 D Mar 14, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Apr 26, 2019
Tag 0610 D Mar 14, 2019

Respond appropriately to all alleged violations.

βœ“ Corrected: Apr 26, 2019
Tag 0622 D Mar 14, 2019

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Apr 26, 2019
Tag 0623 D Mar 14, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Apr 26, 2019
Tag 0655 D Mar 14, 2019

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Apr 26, 2019
Tag 0656 D Mar 14, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Apr 26, 2019
Tag 0657 D Mar 14, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Apr 26, 2019

2018 17 violations

Tag 0580 D Mar 23, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: May 4, 2018
Tag 0622 E Mar 23, 2018

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: May 4, 2018
Tag 0623 E Mar 23, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: May 4, 2018
Tag 0624 E Mar 23, 2018

Prepare residents for a safe transfer or discharge from the nursing home.

βœ“ Corrected: May 4, 2018
Tag 0625 E Mar 23, 2018

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: May 4, 2018
Tag 0655 D Mar 23, 2018

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: May 4, 2018
Tag 0656 D Mar 23, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 4, 2018
Tag 0657 E Mar 23, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: May 4, 2018
Tag 0658 E Mar 23, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: May 4, 2018
Tag 0684 E Mar 23, 2018

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: May 4, 2018
Tag 0688 D Mar 23, 2018

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: May 4, 2018
Tag 0689 D Mar 23, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: May 4, 2018
Tag 0690 D Mar 23, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: May 4, 2018
Tag 0695 D Mar 23, 2018

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: May 4, 2018
Tag 0758 D Mar 23, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: May 4, 2018
Tag 0812 E Mar 23, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: May 4, 2018
Tag 0842 E Mar 23, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: May 4, 2018

2017 8 violations

Tag 0164 D Jun 15, 2017

Keep residents' personal and medical records private and confidential.

βœ“ Corrected: Jul 28, 2017
Tag 0280 D Jun 15, 2017

Allow residents the right to participate in the planning or revision of care and treatment.

βœ“ Corrected: Jul 28, 2017
Tag 0281 D Jun 15, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jul 28, 2017
Tag 0155 D Feb 2, 2017

Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

βœ“ Corrected: Mar 17, 2017
Tag 0278 E Feb 2, 2017

Ensure each resident receives an accurate assessment by a qualified health professional.

βœ“ Corrected: Mar 17, 2017
Tag 0279 D Feb 2, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Mar 17, 2017
Tag 0371 E Feb 2, 2017

Store, cook, and serve food in a safe and clean way.

βœ“ Corrected: Mar 17, 2017
Tag 0514 E Feb 2, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

βœ“ Corrected: Mar 17, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 1 penalties totaling $82,602

$82,602
Fine
March 24, 2022
Average: $82,602 | Range: $82,602 - $82,602

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

September 13, 2023
0.00

Health

March 24, 2022
0.00

Health

March 14, 2019
0.00

Quality Measures

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Short Stay

Ownership Information

For profit - Corporation
Independent (Not part of a chain)
495257
495257
8043794771
Chesterfield

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Individual
August 25, 2025
Organization