HERITAGE HALL BIG STONE GAP

πŸ“ 2045 VALLEY VIEW DRIVE, big-stone-gap, VA 24219 πŸ“ž 2765233000 πŸ›οΈ 180 beds

Overall Rating

⭐
1/5

Health Inspection

⭐⭐
2/5

Staffing

⭐
1/5

Quality Measures

⭐
1/5

Inspection History Overview

70
Total Violations
6 years of data
$54,178
Total Fines
3 penalties
5
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2023 6 violations

Tag 0689 G Aug 15, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Oct 11, 2023
Tag 0656 D Feb 1, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Feb 7, 2023
Tag 0657 D Feb 1, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Feb 7, 2023
Tag 0684 D Feb 1, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Feb 7, 2023
Tag 0692 D Feb 1, 2023

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Feb 7, 2023
Tag 0698 D Feb 1, 2023

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Feb 7, 2023

2021 16 violations

Tag 0578 D May 12, 2021

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Jul 8, 2021
Tag 0580 D May 12, 2021

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Jul 8, 2021
Tag 0607 E May 12, 2021

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Jul 8, 2021
Tag 0609 D May 12, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Jul 8, 2021
Tag 0646 D May 12, 2021

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

βœ“ Corrected: Jul 8, 2021
Tag 0689 G May 12, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jul 8, 2021
Tag 0692 D May 12, 2021

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Jul 8, 2021
Tag 0728 D May 12, 2021

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

βœ“ Corrected: Jul 8, 2021
Tag 0740 G May 12, 2021

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

βœ“ Corrected: Jul 8, 2021
Tag 0755 D May 12, 2021

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Jul 8, 2021
Tag 0761 D May 12, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jul 8, 2021
Tag 0842 E May 12, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Jul 8, 2021
Tag 0886 E May 12, 2021

Perform COVID19 testing on residents and staff.

βœ“ Corrected: Jul 8, 2021
Tag 0656 D Jan 15, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Feb 26, 2021
Tag 0677 E Jan 15, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Feb 26, 2021
Tag 0812 E Jan 15, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Feb 26, 2021

2020 1 violations

Tag 0880 D Nov 25, 2020

Provide and implement an infection prevention and control program.

2019 19 violations

Tag 0578 D Jun 27, 2019

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Aug 11, 2019
Tag 0607 D Jun 27, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Aug 11, 2019
Tag 0623 E Jun 27, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Aug 11, 2019
Tag 0625 E Jun 27, 2019

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Aug 11, 2019
Tag 0641 D Jun 27, 2019

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Aug 11, 2019
Tag 0657 D Jun 27, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Aug 11, 2019
Tag 0660 D Jun 27, 2019

Plan the resident's discharge to meet the resident's goals and needs.

βœ“ Corrected: Aug 11, 2019
Tag 0684 D Jun 27, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Aug 11, 2019
Tag 0690 D Jun 27, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Aug 11, 2019
Tag 0693 D Jun 27, 2019

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

βœ“ Corrected: Aug 11, 2019
Tag 0695 D Jun 27, 2019

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Aug 11, 2019
Tag 0698 D Jun 27, 2019

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Aug 11, 2019
Tag 0758 D Jun 27, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Aug 11, 2019
Tag 0760 D Jun 27, 2019

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Aug 11, 2019
Tag 0761 D Jun 27, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Aug 11, 2019
Tag 0836 F Jun 27, 2019

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

βœ“ Corrected: Aug 11, 2019
Tag 0842 D Jun 27, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Aug 11, 2019
Tag 0868 F Jun 27, 2019

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

βœ“ Corrected: Aug 11, 2019
Tag 0880 D Jun 27, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Aug 11, 2019

2018 25 violations

Tag 0584 D Jul 19, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Sep 2, 2018
Tag 0607 E Jul 19, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Sep 2, 2018
Tag 0609 E Jul 19, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Sep 2, 2018
Tag 0641 D Jul 19, 2018

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Sep 2, 2018
Tag 0657 D Jul 19, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Sep 2, 2018
Tag 0658 E Jul 19, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Sep 2, 2018
Tag 0679 E Jul 19, 2018

Provide activities to meet all resident's needs.

βœ“ Corrected: Sep 2, 2018
Tag 0689 E Jul 19, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Sep 2, 2018
Tag 0755 D Jul 19, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Sep 2, 2018
Tag 0761 D Jul 19, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Sep 2, 2018
Tag 0842 E Jul 19, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Sep 2, 2018
Tag 0867 E Jul 19, 2018

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

βœ“ Corrected: Sep 2, 2018
Tag 0578 D Mar 8, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Apr 20, 2018
Tag 0584 D Mar 8, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Apr 20, 2018
Tag 0636 D Mar 8, 2018

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

βœ“ Corrected: Apr 20, 2018
Tag 0641 D Mar 8, 2018

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Apr 20, 2018
Tag 0655 D Mar 8, 2018

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Apr 20, 2018
Tag 0656 D Mar 8, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Apr 20, 2018
Tag 0657 D Mar 8, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Apr 20, 2018
Tag 0693 D Mar 8, 2018

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

βœ“ Corrected: Apr 20, 2018

2017 3 violations

Tag 0221 D Feb 16, 2017

Keep each resident free from physical restraints, unless needed for medical treatment.

βœ“ Corrected: May 25, 2016
Tag 0323 E Feb 16, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: Mar 13, 2017
Tag 0441 D Feb 16, 2017

Have a program that investigates, controls and keeps infection from spreading.

βœ“ Corrected: Mar 13, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2021 2 penalties totaling $50,928

$650
Fine
August 2, 2021
$50,278
Fine
May 13, 2021
Average: $25,464 | Range: $650 - $50,278

2020 1 penalties totaling $3,250

$3,250
Fine
November 25, 2020
Average: $3,250 | Range: $3,250 - $3,250

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

August 15, 2023
0.00

Health

February 1, 2023
0.00

Health

May 12, 2021
0.00

Health

January 15, 2021
0.00

Health

June 27, 2019
0.00

Quality Measures

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
495135
495135
2765233000
Wise

Historical Ownership Records

August 25, 2025
Individual
August 25, 2025
Individual
August 25, 2025
Individual