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Complaint Investigation

Cascades At Riverwalk

May 28, 2025 · Midvale, UT · 1012 West Jordan River Boulevard
Citations 1
CMS Rating 4/5
Beds 120
Provider ID 465184
Healthcare Facility
Cascades At Riverwalk
Midvale, UT  ·  View full profile →
Inspection Summary

Cascades at Riverwalk in Midvale, UT — inspection on May 28, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF689
Minimal harm or was placed. The licensor observed an additional, portable call light in the shower, within reach of where the Few The surveyor reviewed Resident 3 ' s medical records, and the following entries were observed: affected

The surveyor interviewed CNA 4 on May 22, 2025. CNA 4 stated that Resident 3 preferred to have assistance getting into the shower, and then to be left alone until he was ready to get out or if he needed assistance. CNA 4 stated that Resident 3 preferred for CNAs to wait outside the door until he was done. CNA 4 stated that Resident 3 often took long showers, sometimes exceeding an hour long, so CNAs would often complete other tasks while waiting for Resident 3 to finish his shower. CNA 4 stated that the CNAs would let Resident 3 know if they had to step away to help another resident. CNA 4 stated that she was aware of the incident where Resident 3 requested help and CNA 1 was unavailable. CNA 4 stated that a new call light button had been added to the bathroom shower so Resident 3 can easily call for help.

The surveyor interviewed the Administrator (Admin) on May 22, 2025.

The Admin stated that Resident 3 had requested that CNAs leave him in the shower and check on him periodically, because Resident 3 preferred to take long showers.

The Admin stated that Resident 3 had filed a grievance regarding CNA 1 leaving him in the shower for too long, and Resident 3 did not have a way to signal for help.

The Admin stated that he interviewed CNA 1 about the incident, and CNA 1 stated that another resident required help, and he was busy helping someone else.

The Admin stated that a new call light was added to Resident 3 ' s shower.

The Admin stated that CNA 1 no longer worked at the facility.

465184

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Midvale, UT, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Cascades at Riverwalk or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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