HERITAGE CARE CENTER

πŸ“ 350 EAST 300 NORTH, american-fork, UT 84003 πŸ“ž 8017565293 πŸ›οΈ 106 beds

Overall Rating

⭐⭐
2/5

Health Inspection

⭐
1/5

Staffing

⭐⭐⭐⭐
4/5

Quality Measures

⭐⭐⭐
3/5

Inspection History Overview

100
Total Violations
6 years of data
$35,824
Total Fines
2 penalties
5
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2023 39 violations

Tag 0550 E Dec 6, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Jan 17, 2024
Tag 0553 D Dec 6, 2023

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

βœ“ Corrected: Jan 17, 2024
Tag 0554 D Dec 6, 2023

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Jan 17, 2024
Tag 0561 D Dec 6, 2023

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Jan 17, 2024
Tag 0567 D Dec 6, 2023

Honor the resident's right to manage his or her financial affairs.

βœ“ Corrected: Jan 17, 2024
Tag 0568 D Dec 6, 2023

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

βœ“ Corrected: Jan 17, 2024
Tag 0582 E Dec 6, 2023

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

βœ“ Corrected: Jan 17, 2024
Tag 0584 E Dec 6, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jan 17, 2024
Tag 0600 E Dec 6, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Jan 17, 2024
Tag 0609 E Dec 6, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Jan 17, 2024
Tag 0610 E Dec 6, 2023

Respond appropriately to all alleged violations.

βœ“ Corrected: Jan 17, 2024
Tag 0623 D Dec 6, 2023

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Jan 17, 2024
Tag 0655 D Dec 6, 2023

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Jan 17, 2024
Tag 0656 E Dec 6, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jan 17, 2024
Tag 0660 D Dec 6, 2023

Plan the resident's discharge to meet the resident's goals and needs.

βœ“ Corrected: Jan 17, 2024
Tag 0676 E Dec 6, 2023

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

βœ“ Corrected: Jan 17, 2024
Tag 0677 D Dec 6, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jan 17, 2024
Tag 0684 G Dec 6, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jan 17, 2024
Tag 0689 G Dec 6, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jan 17, 2024
Tag 0690 D Dec 6, 2023

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Jan 17, 2024

2022 17 violations

Tag 0559 D Feb 28, 2022

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

βœ“ Corrected: Apr 15, 2022
Tag 0609 D Feb 28, 2022

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Apr 15, 2022
Tag 0656 D Feb 28, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Apr 15, 2022
Tag 0661 D Feb 28, 2022

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

βœ“ Corrected: Apr 15, 2022
Tag 0677 G Feb 28, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Apr 15, 2022
Tag 0684 G Feb 28, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Apr 15, 2022
Tag 0692 D Feb 28, 2022

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Apr 15, 2022
Tag 0755 E Feb 28, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Apr 15, 2022
Tag 0757 D Feb 28, 2022

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Apr 15, 2022
Tag 0812 E Feb 28, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Apr 15, 2022
Tag 0867 D Feb 28, 2022

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

βœ“ Corrected: Apr 15, 2022
Tag 0880 E Feb 28, 2022

Provide and implement an infection prevention and control program.

βœ“ Corrected: Apr 15, 2022
Tag 0883 D Feb 28, 2022

Develop and implement policies and procedures for flu and pneumonia vaccinations.

βœ“ Corrected: Apr 15, 2022
Tag 0908 D Feb 28, 2022

Keep all essential equipment working safely.

βœ“ Corrected: Apr 15, 2022
Tag 0910 D Feb 28, 2022

Ensure resident rooms meet each resident's needs.

βœ“ Corrected: Apr 15, 2022
Tag 0912 D Feb 28, 2022

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

βœ“ Corrected: Apr 15, 2022
Tag 0915 D Feb 28, 2022

Ensure each resident room has a window to the outside that meets requirements

βœ“ Corrected: Apr 15, 2022

2021 1 violations

Tag 0883 D Feb 9, 2021

Develop and implement policies and procedures for flu and pneumonia vaccinations.

2019 10 violations

Tag 0550 E Dec 5, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Jan 20, 2020
Tag 0600 D Dec 5, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Jan 20, 2020
Tag 0677 D Dec 5, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jan 20, 2020
Tag 0745 D Dec 5, 2019

Provide medically-related social services to help each resident achieve the highest possible quality of life.

βœ“ Corrected: Jan 20, 2020
Tag 0761 E Dec 5, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jan 20, 2020
Tag 0770 D Dec 5, 2019

Provide timely, quality laboratory services/tests to meet the needs of residents.

βœ“ Corrected: Jan 20, 2020
Tag 0842 D Dec 5, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Jan 20, 2020
Tag 0849 D Dec 5, 2019

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

βœ“ Corrected: Jan 20, 2020
Tag 0580 D Jul 23, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Sep 6, 2019
Tag 0689 D Jul 23, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Sep 6, 2019

2018 13 violations

Tag 0550 E Dec 13, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Feb 6, 2019
Tag 0584 E Dec 13, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Feb 6, 2019
Tag 0610 D Dec 13, 2018

Respond appropriately to all alleged violations.

βœ“ Corrected: Feb 6, 2019
Tag 0656 D Dec 13, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Feb 6, 2019
Tag 0689 E Dec 13, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Feb 6, 2019
Tag 0697 D Dec 13, 2018

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Feb 6, 2019
Tag 0758 D Dec 13, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Feb 6, 2019
Tag 0761 D Dec 13, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Feb 6, 2019
Tag 0802 D Dec 13, 2018

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

βœ“ Corrected: Feb 6, 2019
Tag 0808 E Dec 13, 2018

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

βœ“ Corrected: Feb 6, 2019
Tag 0812 E Dec 13, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Feb 6, 2019
Tag 0880 E Dec 13, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Feb 6, 2019
Tag 0881 D Dec 13, 2018

Implement a program that monitors antibiotic use.

βœ“ Corrected: Feb 6, 2019

2017 20 violations

Tag 0157 E Sep 28, 2017

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Dec 6, 2017
Tag 0176 D Sep 28, 2017

Allow residents to self-administer drugs if determined safe.

βœ“ Corrected: Dec 6, 2017
Tag 0241 E Sep 28, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

βœ“ Corrected: Dec 7, 2017
Tag 0246 D Sep 28, 2017

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Dec 6, 2017
Tag 0248 E Sep 28, 2017

Provide activities to meet the interests and needs of each resident.

βœ“ Corrected: Dec 6, 2017
Tag 0250 D Sep 28, 2017

Provide medically-related social services to help each resident achieve the highest possible quality of life.

βœ“ Corrected: Dec 6, 2017
Tag 0253 E Sep 28, 2017

Provide housekeeping and maintenance services.

βœ“ Corrected: Dec 6, 2017
Tag 0282 D Sep 28, 2017

Provide care by qualified persons according to each resident's written plan of care.

βœ“ Corrected: Dec 6, 2017
Tag 0309 G Sep 28, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

βœ“ Corrected: Dec 6, 2017
Tag 0312 E Sep 28, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

βœ“ Corrected: Dec 6, 2017
Tag 0323 G Sep 28, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: Dec 6, 2017
Tag 0329 E Sep 28, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

βœ“ Corrected: Dec 6, 2017
Tag 0333 E Sep 28, 2017

Ensure that residents are safe from serious medication errors.

βœ“ Corrected: Dec 6, 2017
Tag 0353 E Sep 28, 2017

Have enough nurses to care for every resident in a way that maximizes the resident's well being.

βœ“ Corrected: Dec 6, 2017
Tag 0371 F Sep 28, 2017

Store, cook, and serve food in a safe and clean way.

βœ“ Corrected: Dec 6, 2017
Tag 0425 E Sep 28, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

βœ“ Corrected: Dec 6, 2017
Tag 0428 E Sep 28, 2017

At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.

βœ“ Corrected: Dec 6, 2017
Tag 0441 E Sep 28, 2017

Have a program that investigates, controls and keeps infection from spreading.

βœ“ Corrected: Dec 6, 2017
Tag 0490 E Sep 28, 2017

Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident .

βœ“ Corrected: Dec 6, 2017
Tag 0520 E Sep 28, 2017

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

βœ“ Corrected: Dec 6, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 1 penalties totaling $11,638

$11,638
Fine
February 28, 2022
Average: $11,638 | Range: $11,638 - $11,638

2017 1 penalties totaling $24,186

$24,186
Fine
September 28, 2017
Average: $24,186 | Range: $24,186 - $24,186

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

December 6, 2023
0.00

Health

February 28, 2022
0.00

Health

February 9, 2021
0.00

Health

December 5, 2019
0.00

Health

December 13, 2018
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
465097
465097
8017565293
Utah

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Organization