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Complaint Investigation

West Rest Haven

December 22, 2025 · West, TX · 503 Meadow Drive
Citations 1
CMS Rating 1/5
Beds 120
Provider ID 676386
Healthcare Facility
West Rest Haven
West, TX  ·  View full profile →
Inspection Summary

West Rest Haven in West, TX — inspection on December 22, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0689
Quality of Life and Care Deficiencies
Immediate Jeopardy

Review of the facility's in-services dated 12/03/2025 -12/04/2025 revealed all staff were educated regarding resident transfers, resident abuse and neglect, and pain management.

Staff were instructed to make sure they are using proper techniques when transferring, especially using two staff members with the mechanical lift.

Staff were also educated on where to find information on how a resident was transferred.

For CNAs, the information was on the group assignment sheets, and for nurses, the information was on residents' care plan,

Review of the facility's undated Transfer with mechanical lift policy reflected, Purpose. A resident who is non weight bearing, has weight bearing restrictions, has lower extremity weakness, or has difficulty standing will be transferred using a mechanical lift to reduce the risk of injury to resident and staff

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in West, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from West Rest Haven or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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