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Complaint Investigation

Woodland Springs Nursing Center

December 30, 2025 · Waco, TX · 1010 Dallas St
Citations 2
CMS Rating 1/5
Beds 132
Provider ID 675360
Healthcare Facility
Woodland Springs Nursing Center
Waco, TX  ·  View full profile →
Inspection Summary

Woodland Springs Nursing Center in Waco, TX — inspection on December 30, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0755
Pharmacy Service Deficiencies
Potential for More Than Minimal Harm

During an interview on 12/30/2025 at 6:15 p.m., Charge Nurse A revealed it was everybody's responsibility to make sure orders were correctly put into the electronic system.

Charge Nurse A stated the marketing person would bring the discharge paperwork to the nurses then the nurses will add the necessary documentation into the computer.

The DON and ADON are supposed to go behind the nurse to make sure it is done.

Sometimes the ADON or the DON would put the orders in.

Charge Nurse A stated he does not know why the medications were missed.

He stated Resident #1 returned to the facility about 9:20 p.m. after being gone for 72 hours and readmitted as a new admit. He stated he gave Resident #1 the initial medication for one of the medications and he had to call the pharmacy for the Linezolid medication. He stated the paperwork reflected what happened during resident hospital stay and not the medication. He stated the next morning, the paperwork that came reflected the doctors' medication orders. He stated he was advised by another nurse he had two medications on his discharge paperwork, and she went to see if they had it in their e-kit and the Cipro was the only one and he reached out to the pharmacy to get the medication sent in the Charge Nurse stated that it was the resident's right to get his medication.

During an interview on 12/30/2025 at 7:05 p.m., The DON stated The Charge Nurse A did not put the orders in and when DON asked the charge nurse why they were not put in he stated he did not see them on the discharge medication list. DON stated once they realized the error, they notified the NP and did a medication error report. Resident #1 was given an order to restart the medication on 12/26/25.

The DON stated Linezolid medication was on back order due to the holidays, and they did not have any in their ekit.

The DON stated they tried to go through other pharmacies but did not have a contract with any other company.

They have gone in the past to pick up the medications when it happens but the pharmacy they use is the company pharmacy.

The DON stated they were waiting for the medication, no date was provided, and it showed a status out for delivery.

The DON stated it was the residents' right to receive their medication on time.

Review of facility resident rights policy dated December 2016 reflected: Employees should treat all residents with kindness, respect, and dignity.

Policy Interpretation and Implementation 1.

Federal and state laws guarantee certain basic rights to all residents of this facility.

These rights include the residents' right to: a. a dignified existence. b. be treated with respect, kindness, and dignity.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

12/30/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Woodland Springs Nursing Center

1010 Dallas St Waco, TX 76704

SUMMARY STATEMENT OF DEFICIENCIES

During an interview on 12/30/2025 at 6:15 p.m., Charge Nurse A revealed it was everybody's responsibility to make sure orders were correctly put into the electronic system.

Charge Nurse A stated the marketing person would bring the discharge paperwork to the nurses then the nurses will add the necessary documentation into the computer.

The DON and ADON are supposed to go behind the nurse to make sure it is done.

Sometimes the ADON or the DON would put the orders in.

Charge Nurse A stated he does not know why the medications were missed. He stated Resident #1 returned to the facility about 9:20 p.m. after being gone for 72 hours and readmitted as a new admit. He stated he gave Resident #1 the initial medication for one of the medications and he had to call the pharmacy for the Linezolid medication. He stated the paperwork reflected what happened during resident hospital stay and not the medication. He stated the next morning, the paperwork that came reflected the doctors' medication orders. He stated he was advised by another nurse he had two medications on his discharge paperwork, and she went to see if they had it in their e-kit and the Cipro was the only one and he reached out to the pharmacy to get the medication sent in the Charge Nurse stated that it was the resident's right to get his medication.

Charge Nurse A stated the adverse reaction that could happen with Resident #1 not receiving the antibiotics is he could die.

During an interview on 12/30/2025 at 7:05 p.m., The DON stated The Charge Nurse A did not put the orders in and when DON asked the charge nurse why they were not put in he stated he did not see them on the discharge medication list. DON stated once they realized the error, they notified the NP and did a medication error report. Resident #1 was given an order to restart the medication on 12/26/25.

The DON stated Linezolid medication was on back order due to the holidays, and they did not have any in their ekit.

The DON stated they tried to go through other pharmacies but did not have a contract with any other company.

They have gone in the past to pick up the medications when it happens but the pharmacy they use is the company pharmacy.

The DON stated they were waiting for the medication, no date was provided, and it showed a status out for delivery.

The DON stated an adverse reaction that could happen to Resident #1 not receiving his prescribed medication was the condition could worsen or delay the healing.

Review of facility undated medication reconciliation policy reflected the facility reconciled medication frequently throughout a resident's stay to ensure that the resident was free of any significant medication errors, and that the facility's medication error rate was less than 5 percent.

Policy and Explanation and Compliance Guidelines: 3.

Pre-admission Processes:a.

Obtain current medication list from referral sources (i.e. hospital, home health, hospice, or primary care provider). b.

Obtain current medication/admission orders. c.

Verify resident identifiers. d.

Forward to nursing unit accepting the resident. 4. admission Process: b.

Compare orders to hospital records, etc.

Obtain clarification orders as needed. e.

Order medications from pharmacy in accordance with facility procedures for ordering medications. f.

Verify medication received match the medication orders.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Waco, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Woodland Springs Nursing Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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