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Complaint Investigation

Greenview Nursing And Rehabilitation

January 29, 2026 · Waco, TX · 401 Owen Ln
Citations 4
CMS Rating 1/5
Beds 128
Provider ID 455638
Healthcare Facility
Greenview Nursing And Rehabilitation
Waco, TX  ·  View full profile →
Inspection Summary

Greenview Nursing and Rehabilitation in Waco, TX — inspection on January 29, 2026.

Found 4 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0558
Resident Rights Deficiencies

Review of facility's invoice completed by the Maintenance Director dated 11/18/2025 reflected: Patient Station, Bedside: 0.25 Dual 2-Jack 2-Gang Replacement Patient Station Review of facility's policy titled Accommodation of Needs revised 06/06/2025 reflected: Policy:The facility will treat each resident with respect and dignity and will evaluate and make reasonable accommodation for the individual needs and preferences of a resident, except when the health and safety of the individual or other resident would be endangered.Policy Explanation and Compliance Guidelines:1.

The facility will make reasonable accommodations to individualize the resident's physical environment including their personal bathroom and bedroom and the common living areas within the facility.2.The facility will ensure that common areas frequented by residents are accommodating physical limitations and enhance their abilities to maintain independence.3.Facility staff shall make efforts to reasonably accommodate the needs and preference of the resident as they make use of their physical environment.4.Based on individual needs and preferences, the facility will assist the resident in maintaining and/or achieving independent functioning, dignity, and wellbeing to the extent possible.

Review of facility's policy titled Resident Rights dated 2018 reflected: Policy statement:Employees shall treat all residents with kindness, respect, and dignity.Policy Interpretation and ImplementationI.

Federal and state laws guarantee certain basic rights to all residents of this facility.

These rights include the residents' right to:a. a dignified existence.b. be treated with respect, kindness, and dignity.

455638 01/29/2026

Greenview Nursing and Rehabilitation 401 Owen LN Waco, TX 76710

timeframes to meet a resident's medical, nursing, and mental and psychosocial needs and services

support the resident in making their own choices and having control over their daily lives.Professional

clinical practice.

Standards may apply to care provided by a particular clinical discipline or in a specific clinical situation or setting.

Policy Explanation and Compliance Guidelines:The care planning process will include an assessment of the resident's strengths and needs and will incorporate the resident's personal and cultural preferences in developing goals of care.

All services provided or arranged by the facility, as outlined by the comprehensive care plan, must meet professional standards of quality, and incorporate culturally competent and trauma-informed care as indicated.2.

The comprehensive care plan will be developed within 7 days after the completion of the comprehensive MDS assessment.

All Care Assessment Areas (CAAs) triggered by the MDS will be considered in developing the plan of care.

Other factors identified by the interdisciplinary team, or in accordance with the residents' preferences, will also be addressed in the plan of care.

The facility's rationale for deciding whether to proceed with care planning will be evidenced in the clinical record.3.

The comprehensive care plan will describe, at a minimum, the following:a.

The services that are to be furnished to attain or maintain the resident's highest practicablephysical, mental, and psychosocial well-being.b.

Any services that would otherwise be furnished, but are not provided due to the resident 'sexercise or his or her right to refuse treatment5.

The comprehensive care plan will be reviewed and revised by the interdisciplinary team after each comprehensive, quarterly MDS assessment and when a resident experiences a status change.6.

The comprehensive care plan will include measurable objectives and timeframes to meet the resident's needs as identified in the resident's comprehensive assessment.

The objectives will be utilized to monitor the resident's progress.

Alternative interventions will be documented, as needed.

455638 01/29/2026

Greenview Nursing and Rehabilitation 401 Owen LN Waco, TX 76710

Review of facility's policy titled Accident and Supervision revised 05/16/2025 reflected: Policy:The resident environment will remain as free of accident hazards as is possible.

Each resident will receive adequate supervision and assistive devices to prevent accidents.

This includes:1.

Identifying hazard(s) and risk(s).2.

Evaluating and analyzing hazard(s) and risk(s).3.

Implementing interventions to reduce hazard(s) and risk(s).4.

Monitoring for effectiveness and modifying interventions when necessary.

Definitions:Accident refers to any unexpected or unintentional incident, which results in injury or illness to a resident.Hazards refers to elements of the resident environment that have the potential to cause injury or illness.Supervision/Adequate Supervision refers to intervention and means of mitigating risk of an accident.

Policy Explanation and Compliance Guidelines:The facility shall establish and utilize a systematic approach to address resident risk and environmental hazards to minimize the likelihood of accidents. 5- Supervision- Supervision is an intervention and a means of mitigating accident risk.

The facility will provide adequate supervision to prevent accidents.

Adequacy of supervision:a.

Defined by type and frequencyb.

Based on the individual resident's assessed needs and identified hazards in the resident environment.

455638 01/29/2026

Greenview Nursing and Rehabilitation 401 Owen LN Waco, TX 76710

Homelike Environment dated 06/15/2025 reflected: Policy:In accordance with residents' rights, the

receive care and services safely and that the physical layout of the facility, both inside and outside,

environment in the facility that is frequented by residents, including (but not limited to) the residents' rooms, bathrooms, hallways, dining areas, lobby, outdoor patios, therapy areas and activity areas.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Waco, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Greenview Nursing and Rehabilitation or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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