Inspection History Overview

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

September 10, 2025 Complaint Investigation

August 18, 2025 Complaint Investigation

Fines and Penalties by Year

2022 1 penalties totaling $13,397

$13,397
May 2, 2022

Fine

2021 1 penalties totaling $82,800

$82,800
Oct 21, 2021

Fine

2020 3 penalties totaling $155,709

$9,750
Dec 14, 2020

Fine

$72,980
Jun 11, 2020

Fine

$72,979
Jun 11, 2020

Fine

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Health Violations by Year

2025 13 violations

Tag 0550 D Apr 23, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: May 14, 2025
Tag 0584 E Apr 23, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: May 14, 2025
Tag 0679 D Apr 23, 2025

Provide activities to meet all resident's needs.

✓ Corrected: May 14, 2025
Tag 0680 D Apr 23, 2025

Ensure the activities program is directed by a qualified professional.

✓ Corrected: May 14, 2025
Tag 0689 D Apr 23, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: May 14, 2025
Tag 0690 D Apr 23, 2025

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: May 14, 2025
Tag 0699 D Apr 23, 2025

Provide care or services that was trauma informed and/or culturally competent.

✓ Corrected: May 14, 2025
Tag 0812 F Apr 23, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: May 14, 2025
Tag 0880 E Apr 23, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: May 14, 2025
Tag 0550 D Mar 4, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Mar 12, 2025
Tag 0558 D Mar 4, 2025

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Mar 12, 2025
Tag 0600 D Mar 4, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Apr 11, 2025
Tag 0691 D Mar 4, 2025

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

✓ Corrected: Mar 12, 2025

2024 11 violations

Tag 0561 D Mar 6, 2024

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

✓ Corrected: Mar 13, 2024
Tag 0565 E Mar 6, 2024

Honor the resident's right to organize and participate in resident/family groups in the facility.

✓ Corrected: Mar 13, 2024
Tag 0584 D Mar 6, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Mar 13, 2024
Tag 0677 D Mar 6, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Mar 13, 2024
Tag 0679 D Mar 6, 2024

Provide activities to meet all resident's needs.

✓ Corrected: Mar 13, 2024
Tag 0690 D Mar 6, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Mar 13, 2024
Tag 0697 E Mar 6, 2024

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Mar 13, 2024
Tag 0761 E Mar 6, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Mar 13, 2024
Tag 0813 D Mar 6, 2024

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

✓ Corrected: Mar 13, 2024
Tag 0641 D Feb 14, 2024

Ensure each resident receives an accurate assessment.

✓ Corrected: Feb 28, 2024
Tag 0686 D Feb 14, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Feb 28, 2024

2023 11 violations

Tag 0623 D Oct 13, 2023

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Oct 15, 2023
Tag 0600 D Jan 25, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Jan 26, 2023
Tag 0623 D Jan 25, 2023

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Jan 26, 2023
Tag 0677 E Jan 25, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jan 31, 2023
Tag 0688 E Jan 25, 2023

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Feb 3, 2023
Tag 0689 D Jan 25, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 31, 2023
Tag 0690 D Jan 25, 2023

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jan 31, 2023
Tag 0761 D Jan 25, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jan 26, 2023
Tag 0812 F Jan 25, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jan 31, 2023
Tag 0880 E Jan 25, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 26, 2023
Tag 0926 E Jan 25, 2023

Have policies on smoking.

✓ Corrected: Jan 26, 2023

2022 3 violations

Tag 0661 D May 2, 2022

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

✓ Corrected: May 31, 2022
Tag 0684 J May 2, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: May 31, 2022
Tag 0755 E Mar 10, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Mar 25, 2022

2021 7 violations

Tag 0641 D Oct 21, 2021

Ensure each resident receives an accurate assessment.

✓ Corrected: Nov 19, 2021
Tag 0656 E Oct 21, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Nov 19, 2021
Tag 0677 E Oct 21, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Nov 19, 2021
Tag 0686 D Oct 21, 2021

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Nov 19, 2021
Tag 0770 G Oct 21, 2021

Provide timely, quality laboratory services/tests to meet the needs of residents.

✓ Corrected: Oct 21, 2021
Tag 0812 F Oct 21, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Nov 19, 2021
Tag 0770 D Sep 29, 2021

Provide timely, quality laboratory services/tests to meet the needs of residents.

✓ Corrected: Oct 10, 2021

2020 11 violations

Tag 0880 D Dec 14, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 12, 2021
Tag 0684 K Jun 11, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jun 14, 2020
Tag 0583 D Feb 12, 2020

Keep residents' personal and medical records private and confidential.

✓ Corrected: Feb 17, 2020
Tag 0607 D Feb 12, 2020

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Feb 17, 2020
Tag 0609 D Feb 12, 2020

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Feb 17, 2020
Tag 0679 E Feb 12, 2020

Provide activities to meet all resident's needs.

✓ Corrected: Feb 28, 2020
Tag 0686 E Feb 12, 2020

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Feb 17, 2020
Tag 0690 D Feb 12, 2020

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Feb 17, 2020
Tag 0692 D Feb 12, 2020

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Feb 17, 2020
Tag 0695 D Feb 12, 2020

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Mar 1, 2020
Tag 0914 D Feb 12, 2020

Provide bedrooms that don't allow residents to see each other when privacy is needed.

✓ Corrected: Feb 17, 2020

2019 16 violations

Tag 0585 D Dec 12, 2019

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Dec 18, 2019
Tag 0607 D Dec 12, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Dec 18, 2019
Tag 0609 D Dec 12, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Dec 18, 2019
Tag 0610 D Dec 12, 2019

Respond appropriately to all alleged violations.

✓ Corrected: Dec 18, 2019
Tag 0607 D Oct 9, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Oct 25, 2019
Tag 0609 D Oct 9, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Oct 25, 2019
Tag 0600 D Apr 17, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Apr 29, 2019
Tag 0607 D Apr 17, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Apr 29, 2019
Tag 0609 D Apr 17, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Apr 29, 2019
Tag 0610 D Apr 17, 2019

Respond appropriately to all alleged violations.

✓ Corrected: Apr 29, 2019
Tag 0550 E Feb 13, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Mar 15, 2019
Tag 0558 D Feb 13, 2019

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Mar 15, 2019
Tag 0580 E Feb 13, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Mar 15, 2019
Tag 0659 E Feb 13, 2019

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Mar 15, 2019
Tag 0677 D Feb 13, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Mar 15, 2019
Tag 0880 D Feb 13, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 15, 2019

2018 6 violations

Tag 0689 E Sep 26, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Oct 3, 2018
Tag 0755 E May 15, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 25, 2018
Tag 0641 E Mar 7, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: Mar 16, 2018
Tag 0688 E Mar 7, 2018

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Mar 16, 2018
Tag 0755 E Mar 7, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Mar 16, 2018
Tag 0880 F Mar 7, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 16, 2018

2017 5 violations

Tag 0278 F Jul 11, 2017

Ensure each resident receives an accurate assessment by a qualified health professional.

✓ Corrected: Jul 31, 2017
Tag 0157 E Jun 28, 2017

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Jul 25, 2017
Tag 0309 H Jun 28, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Jul 25, 2017
Tag 0314 E Jun 28, 2017

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

✓ Corrected: Jul 25, 2017
Tag 0166 F Apr 26, 2017

Try to resolve each resident's complaints quickly.

✓ Corrected: Apr 27, 2017
🏥 Facility Summary

HERITAGE PLAZA NURSING CENTER is a 2-star nursing home in TEXARKANA, TX with 95 beds.

Most recent inspection: Data not available. No current violations on record.

📞 9037926700
📍 600 W 52ND ST, TEXARKANA, TX
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About HERITAGE PLAZA NURSING CENTER

What violations has HERITAGE PLAZA NURSING CENTER received?
HERITAGE PLAZA NURSING CENTER has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of HERITAGE PLAZA NURSING CENTER?
HERITAGE PLAZA NURSING CENTER has a 2-star rating out of 5 from CMS. This rating indicates the facility may have quality concerns that should be investigated further. The rating is based on health inspections, staffing levels, and quality measures.
When was HERITAGE PLAZA NURSING CENTER last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is HERITAGE PLAZA NURSING CENTER safe?
Safety at HERITAGE PLAZA NURSING CENTER should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact HERITAGE PLAZA NURSING CENTER?
Phone: 9037926700. Address: 600 W 52ND ST, TEXARKANA, TX. For visiting hours and admission information, call the facility directly.
What services does HERITAGE PLAZA NURSING CENTER offer?
HERITAGE PLAZA NURSING CENTER is a skilled nursing facility with 95 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near TEXARKANA, TX?
Compare HERITAGE PLAZA NURSING CENTER with other nursing homes in TEXARKANA, TX on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.