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Complaint Investigation

Cedar Hollow Rehabilitation Center

December 30, 2025 · Sherman, TX · 5011 North Us Hwy 75
Citations 4
CMS Rating 2/5
Beds 142
Provider ID 676488
Healthcare Facility
Cedar Hollow Rehabilitation Center
Sherman, TX  ·  View full profile →
Inspection Summary

CEDAR HOLLOW REHABILITATION CENTER in SHERMAN, TX — inspection on December 30, 2025.

Found 4 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0656
Resident Assessment and Care Planning Deficiencies
Immediate Jeopardy

jeopardy to resident health or safety

12/30/2025 at 4:33 PM, the DON stated it was important for staff to know the appropriate care to provide residents.

She stated staff must follow the care plan interventions to prevent injury to the resident and to promote quality of life.

She stated staff received in-service training on the importance of following residents' plans of care.

She stated staff received in-service training on how to transfer residents and were required to demonstrate their ability to complete safe transfers.Interviews on 12/30/2025, between 1:24 PM and 4:29 PM, were conducted with multiple staff members which included the Executive Director, Director of Nurses, Assistant Director of Nurses, RN A, CNA B, LVN C, Director of Rehabilitation, CNA D, CMA E, CNA F, LVN G, LVN H, CNA/Staff Coordinator, LVN I, RN J, CNA K, CMA L, CNA M, and CNA N.

Interviews revealed staff received in-service training with the therapy department and were required to demonstrate gait belt and Hoyer lift transfers.

Interviews revealed staff members knew how to locate a resident's transfer status in the plan of care and understood it was important to follow appropriate interventions to prevent injury to the resident and staff.

The facility initiated the following preventions prior to the state surveyor entry on 12/30/2025:On 12/01/2025 the interdisciplinary team completed a review of all residents' transfer status.

Record review of the facility provided documentation, dated 12/01/2025, reflected all nursing staff received in-service training on resident neglect, where to locate residents' transfer status, and how to properly transfer with a gait belt and Hoyer lift.

Record review of the facility provided documentation, dated 12/01/2025, reflected one on one in-servicing provided to CNA B with return demonstration related to mechanical lift transfers, one person and two person transfers.

The employee corrective action form, dated 12/01/2025, reflected CNA B received disciplinary action for failure to use proper transfer technique with one resident.

Record review of the facility provided monitoring logs, dated 12/05/2025 to 12/30/2025, reflected 2 nursing staff were observed per week for proper use of resident transfers. No concerns were noted.

Record review of the facility provided monitoring log, dated 12/01/2025 to 12/30/2025, reflected clinical records were monitored for accurate transfer status five times a week. No concerns were noted.

Record review of the facility provided monitoring log, dated 12/01/2025 to 12/30/2025, reflected at least 15 staff members were interviewed each week regarding resident transfer status. No concerns were noted.

Record review of the facility's policy Care Planning - Interdisciplinary Team, reviewed December 2024, reflected Our facility's Care Planning/Interdisciplinary Team is responsible for the development of an individualized comprehensive care plan for each resident.

The care plan is based on the resident's comprehensive assessment and is developed by a Care Planning/Interdisciplinary Team.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

12/30/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Cedar Hollow Rehabilitation Center

5011 North US Hwy 75 Sherman, TX 75090

SUMMARY STATEMENT OF DEFICIENCIES

jeopardy to resident health or safety

in the plan of care and understood it was important to follow appropriate interventions to prevent injury to the resident and staff.

The facility initiated the following preventions prior to the state surveyor entry on 12/30/2025:On 12/01/2025 the interdisciplinary team completed a review of all residents' transfer status.

Record review of the facility provided documentation, dated 12/01/2025, reflected all nursing staff received in-service training on resident neglect, where to locate residents' transfer status, and how to properly transfer with a gait belt and Hoyer lift.

Record review of the facility provided documentation, dated 12/01/2025, reflected one on one in-servicing provided to CNA B with return demonstration related to mechanical lift transfers, one person and two person transfers.

The employee corrective action form, dated 12/01/2025, reflected CNA B received disciplinary action for failure to use proper transfer technique with one resident.

Record review of the facility provided monitoring logs, dated 12/05/2025 to 12/30/2025, reflected 2 nursing staff were observed per week for proper use of resident transfers. No concerns were noted.

Record review of the facility provided monitoring log, dated 12/01/2025 to 12/30/2025, reflected clinical records were monitored for accurate transfer status five times a week. No concerns were noted.

Record review of the facility provided monitoring log, dated 12/01/2025 to 12/30/2025, reflected at least 15 staff members were interviewed each week regarding resident transfer status. No concerns were noted.

Record review of the facility's policy Safe Lifting and Movement of Residents, revised December 2024, reflected In order to protect the safety and well-being of staff and residents, and to promote quality care, this facility uses appropriate techniques and devices to lift and move residents.1.

Resident safety, dignity, comfort, and medical condition will be incorporated into goals and decisions regarding the safe lifting and moving of residents. 2.

Manual lifting of residents shall be eliminated when feasible. 3.

Nursing staff, in conjunction with the rehabilitation staff, shall assess individual residents' needs for transfer assistance on an ongoing basis.

Staff will document resident transferring and lifting needs in the care plan.

  • Mechanical lifting devices shall be used for heavy lifting, including lifting and moving residents when
  • necessary. 11.

Safe lifting and movement of residents is part of an overall facility employee health and safety program, which: a.

Involves employees in identifying problem areas and implementing workplace safety and injury-prevention strategies.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

12/30/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Cedar Hollow Rehabilitation Center

5011 North US Hwy 75 Sherman, TX 75090

SUMMARY STATEMENT OF DEFICIENCIES

During an interview on 12/30/25 at 10:29 AM, RN A stated the nebulizer mask should have been stored in a bag when not in use.

She stated as the resident's nurse, she was responsible for ensuring it was stored in a bag when the resident was not receiving a breathing treatment.

She stated the risk to the resident was respiratory infection.During an interview on 12/30/25 at 11:28 AM, the DON stated the nebulizer mask should have been stored in a bag when not in use.

She stated that any staff member could notice if it was not bagged and notify the nurse.

She stated ultimately the nurse was responsible.

She stated it was important to prevent infection.

Record review of the facility's policy Departmental (Respiratory Therapy) - Prevention of Infection, reviewed December 2024, reflected Infection Control Considerations Related to Nebulizer/Continuous Aerosol.

Store the circuit in plastic bag, marked with date and resident's name, between uses.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

12/30/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Cedar Hollow Rehabilitation Center

5011 North US Hwy 75 Sherman, TX 75090

SUMMARY STATEMENT OF DEFICIENCIES

During an interview on 12/30/25 at 10:29 AM, RN A stated Resident #1 had several family members who came to see her and at times went to the store and brought items the resident requested.

She stated medication should not be left in Resident #1's room unless she was assessed and checked off to self-administer it. RN A removed the over-the-counter medications. Resident #1 asked what she was doing with the medication and RN A replied to ensure everyone's safety, the medications could not be left in her room.

During an interview on 12/30/2025 at 11:28 AM, the DON stated Resident #1 should not have over the counter medications in her room.

She stated the resident had multiple family members and facility staff had conversations with them about bringing items into her room.

The DON stated the resident did not self-medicate and it was also important to ensure no one else had access to the medication.

During an interview on 12/30/2025 at 3:55 PM, the Executive Director stated Resident #1 should not have medication in her room.

She stated it was important for the nurse to know what medication the resident took.

She stated someone else might take the medication and potentially have an adverse reaction.

She stated she would send a reminder email out to all family members reminding them not to bring medication to the facility.

Record review of the facility's policy Storage of Medications, reviewed December 2024, reflected The nursing staff shall be responsible for maintaining medication storage AND preparation areas in a clean, safe, and sanitary manner.

Drugs shall be stored in an orderly manner in cabinets, drawers, carts, or automatic dispensing systems.

Each resident's medications shall be assigned to an individual cubicle, drawer, or other holding area to prevent the possibility of mixing medications of several residents.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SHERMAN, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CEDAR HOLLOW REHABILITATION CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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