Cypress Healthcare And Rehabilitation Center
Cypress Healthcare and Rehabilitation Center in San Marcos, TX — inspection on November 25, 2025.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During interview on 11/25/2025 at 5:27 p.m., the administrator revealed that she worked as the administrator at this facility for 1 year and had ANE training in October 2025 including ANE definitions, types, and who to report and conduct investigations. If suspected ANE, it should be reported to her within 2 hrs.
Examples of verbal abuse would be calling names, yelling, perception of tone of voice, how they were spoken to.
She stated that she considered CNA D one of her best CNAs and intended to promote her to staffing coordinator.
She stated that she suspended CNA D immediately after learning of allegations from the surveyor and reported those allegations to the HHSC and started investigation.
The administrator stated she never had any complaints regarding CNA D before and even considered her for the staffing coordinator position. CNA D sent her an e-mail regarding an incident last night, 11/24/2025, describing the situation when she took a tray from Resident #1's room and Resident #1 got upset.The undated Policy titled Abuse Prevention and Investigation indicated verbal abuse is the use of oral, written, or gestured language that willfully includes disparaging and derogatory terms to residents or their families, or within their hearing distance, regardless of their age, ability to comprehend, or disability.
Under #9 of this policy: All employees are required to report any observed, known, or suspected instances of resident abuse or neglect to their supervisors, the Administrator or the Director of Nursing.
Any report, grievance, or complaint that indicates residents abuse or the potential for resident abuse will be reported to the Administrator and investigated as needed in order to protect all residents.
The timeframe required for reporting (immediately but not later than 2 hours after forming suspicion requirements for reporting).
Record Reviews of facility's grievances in last three months did not reveal any ANE grievances with CNA D.
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