Skip to main content
Advertisement
Advertisement

Windemere At Westover Hills

📍 11106 Christus Hills, San-antonio, TX 78251 📞 (210) 536-0224 🛏️ 112 beds

Inspection History Overview

Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

April 16, 2025 Complaint Investigation

Fines and Penalties by Year

2022 2 penalties totaling $24,750

$15,000
Jul 8, 2022

Fine

$9,750
Jul 8, 2022

Fine

2021 1 penalties totaling $9,750

$9,750
Apr 16, 2021

Fine

2020 2 penalties totaling $26,423

$16,673
Dec 11, 2020

Fine

$9,750
Sep 2, 2020

Fine

Advertisement

Health Violations by Year

2025 2 violations

Tag 0580 J Apr 16, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Apr 17, 2025
Tag 0684 J Apr 16, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Apr 17, 2025

2023 5 violations

Tag 0656 D Aug 18, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Sep 7, 2023
Tag 0695 E Aug 18, 2023

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Sep 7, 2023
Tag 0755 E Aug 18, 2023

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Sep 7, 2023
Tag 0759 E Aug 18, 2023

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Sep 7, 2023
Tag 0812 F Aug 18, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Sep 7, 2023
Advertisement

2022 6 violations

Tag 0656 D Jul 8, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jul 29, 2022
Tag 0677 D Jul 8, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jul 29, 2022
Tag 0686 D Jul 8, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jul 29, 2022
Tag 0755 E Jul 8, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jul 29, 2022
Tag 0761 E Jul 8, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jul 29, 2022
Tag 0880 D Jul 8, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 29, 2022

2021 8 violations

Tag 0570 E Apr 16, 2021

Assure the security of all personal funds of residents deposited with the facility.

✓ Corrected: May 31, 2021
Tag 0609 E Apr 16, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: May 31, 2021
Tag 0645 D Apr 16, 2021

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: May 31, 2021
Tag 0656 E Apr 16, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 31, 2021
Tag 0842 D Apr 16, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: May 31, 2021
Tag 0880 E Apr 16, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: May 31, 2021
Tag 0610 D Mar 11, 2021

Respond appropriately to all alleged violations.

✓ Corrected: Apr 9, 2021
Tag 0655 D Mar 11, 2021

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Apr 9, 2021
Advertisement

2020 14 violations

Tag 0607 D Dec 11, 2020

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Tag 0609 D Dec 11, 2020

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Tag 0689 G Dec 11, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Tag 0880 D Dec 11, 2020

Provide and implement an infection prevention and control program.

Tag 0880 D Sep 2, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 1, 2020
Tag 0880 E Apr 10, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 14, 2020
Tag 0583 E Feb 27, 2020

Keep residents' personal and medical records private and confidential.

✓ Corrected: Mar 20, 2020
Tag 0644 D Feb 27, 2020

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

✓ Corrected: Mar 20, 2020
Tag 0755 D Feb 27, 2020

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Mar 20, 2020
Tag 0842 D Feb 27, 2020

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Mar 20, 2020
Tag 0880 D Feb 27, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 20, 2020
Tag 0755 D Feb 5, 2020

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Feb 25, 2020
Tag 0698 D Jan 10, 2020

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Feb 17, 2020
Tag 0880 D Jan 10, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 23, 2020

2019 9 violations

Tag 0583 D Nov 1, 2019

Keep residents' personal and medical records private and confidential.

✓ Corrected: Nov 4, 2019
Tag 0607 E Nov 1, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Nov 4, 2019
Tag 0609 E Nov 1, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Nov 4, 2019
Tag 0695 D Aug 2, 2019

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Aug 21, 2019
Tag 0812 F Aug 2, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Aug 21, 2019
Tag 0607 E Jun 7, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Jun 10, 2019
Tag 0609 E Jun 7, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jun 10, 2019
Tag 0690 E Jan 15, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jan 29, 2019
Tag 0880 E Jan 15, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 29, 2019
Advertisement

2018 18 violations

Tag 0755 E Dec 14, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jan 9, 2019
Tag 0641 E Jun 29, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: Aug 3, 2018
Tag 0645 F Jun 29, 2018

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Aug 3, 2018
Tag 0656 E Jun 29, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Aug 3, 2018
Tag 0657 E Jun 29, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Aug 3, 2018
Tag 0679 E Jun 29, 2018

Provide activities to meet all resident's needs.

✓ Corrected: Aug 3, 2018
Tag 0688 E Jun 29, 2018

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Aug 3, 2018
Tag 0689 E Jun 29, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 3, 2018
Tag 0690 E Jun 29, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Aug 3, 2018
Tag 0692 E Jun 29, 2018

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Aug 3, 2018
Tag 0693 E Jun 29, 2018

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Aug 3, 2018
Tag 0695 E Jun 29, 2018

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Aug 3, 2018
Tag 0726 E Jun 29, 2018

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Aug 3, 2018
Tag 0759 E Jun 29, 2018

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Aug 3, 2018
Tag 0761 E Jun 29, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Aug 3, 2018
Tag 0800 E Jun 29, 2018

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

✓ Corrected: Aug 3, 2018
Tag 0812 F Jun 29, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Aug 3, 2018
Tag 0880 E Jun 29, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 3, 2018

2017 17 violations

Tag 0745 E Dec 1, 2017

Provide medically-related social services to help each resident achieve the highest possible quality of life.

✓ Corrected: Dec 6, 2017
Tag 0790 E Dec 1, 2017

Provide routine and 24-hour emergency dental care for each resident.

✓ Corrected: Dec 6, 2017
Tag 0282 E Sep 15, 2017

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Sep 18, 2017
Tag 0425 D Jul 10, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

✓ Corrected: Jul 12, 2017
Tag 0441 E Jul 10, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Jul 12, 2017
Tag 0224 G May 30, 2017

Protect each resident from mistreatment, neglect and misappropriation of personal property.

✓ Corrected: May 31, 2017
Tag 0226 G May 30, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: May 31, 2017
Tag 0309 H May 30, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: May 31, 2017
Tag 0312 E May 30, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

✓ Corrected: Jun 20, 2017
Tag 0323 G May 30, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: May 31, 2017
Tag 0372 C May 30, 2017

Dispose of garbage and refuse properly.

✓ Corrected: May 31, 2017
Tag 0498 E May 30, 2017

Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.

✓ Corrected: May 31, 2017
Tag 0203 E Apr 11, 2017

Provide timely notification to the resident before transfer or discharge.

✓ Corrected: May 12, 2017
Tag 0328 D Apr 11, 2017

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

✓ Corrected: May 12, 2017
Tag 0425 E Apr 11, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

✓ Corrected: May 12, 2017
Tag 0441 E Apr 11, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: May 12, 2017
Tag 0498 E Apr 11, 2017

Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs.

✓ Corrected: May 12, 2017
Advertisement
Advertisement