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Sonterra Health Center

📍 18514 Sonterra Place, San-antonio, TX 78258 📞 (210) 545-4800 🛏️ 124 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2025 1 penalties totaling $22,925

$22,925
Mar 21, 2025

Fine

2021 2 penalties totaling $47,450

$650
Jul 19, 2021

Fine

$46,800
Feb 8, 2021

Fine

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Health Violations by Year

2025 18 violations

Tag 0550 D May 15, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jun 13, 2025
Tag 0558 D May 15, 2025

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Jun 13, 2025
Tag 0578 G May 15, 2025

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jun 13, 2025
Tag 0585 D May 15, 2025

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Jun 13, 2025
Tag 0609 D May 15, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jun 13, 2025
Tag 0610 D May 15, 2025

Respond appropriately to all alleged violations.

✓ Corrected: Jun 13, 2025
Tag 0640 D May 15, 2025

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

✓ Corrected: Jun 13, 2025
Tag 0655 D May 15, 2025

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Jun 13, 2025
Tag 0656 D May 15, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jun 13, 2025
Tag 0689 D May 15, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 13, 2025
Tag 0695 D May 15, 2025

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Jun 13, 2025
Tag 0697 G May 15, 2025

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Jun 13, 2025
Tag 0700 D May 15, 2025

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Jun 13, 2025
Tag 0757 D May 15, 2025

Ensure each resident’s drug regimen must be free from unnecessary drugs.

✓ Corrected: Jun 13, 2025
Tag 0761 D May 15, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jun 13, 2025
Tag 0880 D May 15, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: Jun 13, 2025
Tag 0609 D Mar 21, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 24, 2025
Tag 0760 J Mar 21, 2025

Ensure that residents are free from significant medication errors.

✓ Corrected: Mar 17, 2025

2024 12 violations

Tag 0732 E Jun 14, 2024

Post nurse staffing information every day.

✓ Corrected: Jun 15, 2024
Tag 0761 E Jun 14, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jun 15, 2024
Tag 0812 D Jun 14, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jun 15, 2024
Tag 0641 E Apr 19, 2024

Ensure each resident receives an accurate assessment.

✓ Corrected: Apr 24, 2024
Tag 0656 E Apr 19, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Apr 24, 2024
Tag 0657 D Apr 19, 2024

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Apr 24, 2024
Tag 0690 D Apr 19, 2024

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Apr 30, 2024
Tag 0727 E Apr 19, 2024

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Apr 20, 2024
Tag 0812 E Apr 19, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Apr 26, 2024
Tag 0583 D Mar 22, 2024

Keep residents' personal and medical records private and confidential.

✓ Corrected: Apr 10, 2024
Tag 0761 D Mar 22, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Apr 10, 2024
Tag 0842 D Mar 22, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Apr 10, 2024
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2023 15 violations

Tag 0656 D Dec 1, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 28, 2023
Tag 0755 D Dec 1, 2023

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Dec 28, 2023
Tag 0580 D Aug 31, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Sep 11, 2023
Tag 0842 D Aug 31, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Sep 11, 2023
Tag 0550 D Feb 24, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Mar 24, 2023
Tag 0578 D Feb 24, 2023

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Mar 24, 2023
Tag 0580 D Feb 24, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Mar 24, 2023
Tag 0609 D Feb 24, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 24, 2023
Tag 0610 D Feb 24, 2023

Respond appropriately to all alleged violations.

✓ Corrected: Mar 24, 2023
Tag 0656 D Feb 24, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 24, 2023
Tag 0692 D Feb 24, 2023

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Mar 24, 2023
Tag 0695 D Feb 24, 2023

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Mar 24, 2023
Tag 0812 E Feb 24, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 24, 2023
Tag 0837 F Feb 24, 2023

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

✓ Corrected: Mar 17, 2023
Tag 0849 D Feb 24, 2023

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Mar 24, 2023

2022 2 violations

Tag 0695 D Dec 4, 2022

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Jan 31, 2023
Tag 0684 D Mar 18, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Mar 19, 2022
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2021 3 violations

Tag 0656 E Dec 10, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 11, 2021
Tag 0558 D Feb 8, 2021

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Mar 9, 2021
Tag 0686 D Feb 8, 2021

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Mar 9, 2021

2020 11 violations

Tag 0656 D Dec 4, 2020

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 17, 2020
Tag 0578 D Sep 18, 2020

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Oct 13, 2020
Tag 0637 D Sep 18, 2020

Assess the resident when there is a significant change in condition

✓ Corrected: Oct 13, 2020
Tag 0641 D Sep 18, 2020

Ensure each resident receives an accurate assessment.

✓ Corrected: Oct 13, 2020
Tag 0755 D Sep 18, 2020

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Oct 13, 2020
Tag 0758 D Sep 18, 2020

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Oct 13, 2020
Tag 0803 E Sep 18, 2020

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

✓ Corrected: Oct 13, 2020
Tag 0806 D Sep 18, 2020

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

✓ Corrected: Oct 13, 2020
Tag 0812 E Sep 18, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Oct 13, 2020
Tag 0842 E Sep 18, 2020

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Oct 13, 2020
Tag 0880 E Apr 15, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 16, 2020
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2019 8 violations

Tag 0558 D Mar 8, 2019

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Mar 22, 2019
Tag 0641 E Mar 8, 2019

Ensure each resident receives an accurate assessment.

✓ Corrected: Mar 29, 2019
Tag 0656 E Mar 8, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 29, 2019
Tag 0657 E Mar 8, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Mar 29, 2019
Tag 0695 E Mar 8, 2019

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Mar 29, 2019
Tag 0761 E Mar 8, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Mar 29, 2019
Tag 0812 E Mar 8, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 29, 2019
Tag 0842 E Mar 8, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Mar 29, 2019

2018 9 violations

Tag 0658 E Nov 26, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Dec 20, 2018
Tag 0726 E Nov 26, 2018

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Dec 20, 2018
Tag 0755 E Nov 26, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Dec 20, 2018
Tag 0641 E Apr 13, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: May 11, 2018
Tag 0690 E Apr 13, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: May 11, 2018
Tag 0695 E Apr 13, 2018

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: May 11, 2018
Tag 0726 E Apr 13, 2018

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: May 11, 2018
Tag 0761 E Apr 13, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: May 11, 2018
Tag 0880 E Apr 13, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: May 11, 2018
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2017 5 violations

Tag 0279 D Mar 9, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Apr 20, 2017
Tag 0282 D Mar 9, 2017

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Apr 20, 2017
Tag 0371 F Mar 9, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Apr 20, 2017
Tag 0425 D Mar 9, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

✓ Corrected: Apr 20, 2017
Tag 0456 F Mar 9, 2017

Keep all essential equipment working safely.

✓ Corrected: Apr 20, 2017
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