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Complaint Investigation

Patriot Heights Health Care Center

Inspection Date: October 31, 2025
Total Violations 1
Facility ID 455969
Location SAN ANTONIO, TX
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Inspection Findings

F-Tag F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Immediate Jeopardy

F 0600 Level of Harm - Immediate jeopardy to resident health or safety Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

states she went to the hospital after incident and felt safe to return to the facility. Patient reports felling safe right now and that staff are helping her with her needs. Patietn [sic] is not in acute distress during evaluation. Continue psych medications unchanged. Counseling services to evaluate patietn [sic] this afternoon and patient agrees to talk with counselor.Speech was monotone, slow and soft. Mood was neutral and depressed. Affect was mood congruent. Cognition: Attention span and concentration was good.

Patient was oriented to person, place and day. Recent memory was intact. Remote memory was intact. On examination, patient exhibited logical thought process. Patient denies auditory/visual hallucinations, no delusional content noted. Patient's insight was good. Judgement was good. Patient is at little to no risk of aggression. During an observation and interview on 10/29/2025 at 01:18 p.m., a staff member was noted to be sitting in a chair outside Resident #1's door. Resident #1's room was noted to be at the end of a different hall than Resident #2. Upon entry to room, Resident #1 was lying down in bed watching television and did not appear to have injuries or be in distress prior to and during the interview. Resident #1 appeared to have difficulty hearing or understanding questions during interview. The resident was asked a series of questions, and his responses were as follows: - When Resident #1 was asked if he felt safe in the facility, he responded Yes, a lot of people here. They are old but you know. - When asked if he recalled an interaction

he had with another resident the day prior, he replied, There was a lady that was lifting her blouse, and I asked if I could taste and she said okay. - When asked where this occurred, he replied In the lunchroom. When asked if he knew the lady, he replied, She was following me wherever. I don't know her name. - When asked if she was a friend, he replied I guess. - When asked if facility staff were present when this occurred and what happened next, he replied There was a nurse in there. This happened two days ago I think. When asked how the lady responded to his touching her, he responded After I left, I don't know if she got upset. She was happy. - When asked if he had interacted or seen the lady since the interaction, he responded Everyone was finishing up eating, but I didn't see her there. Staff said to stay away from her, but

they will find a way. - When asked who

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📋 Inspection Summary

PATRIOT HEIGHTS HEALTH CARE CENTER in SAN ANTONIO, TX inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SAN ANTONIO, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PATRIOT HEIGHTS HEALTH CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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