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Complaint Investigation

Patriot Heights Health Care Center

October 31, 2025 · San Antonio, TX · 5000 Fawn Meadow
Citations 1
CMS Rating 2/5
Beds 74
Provider ID 455969
Healthcare Facility
Patriot Heights Health Care Center
San Antonio, TX  ·  View full profile →
Inspection Summary

PATRIOT HEIGHTS HEALTH CARE CENTER in SAN ANTONIO, TX — inspection on October 31, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Immediate Jeopardy

During an observation and interview on 10/29/2025 at 01:18 p.m., a staff member was noted to be sitting in a chair outside Resident #1's door. Resident #1's room was noted to be at the end of a different hall than Resident #2.

Upon entry to room, Resident #1 was lying down in bed watching television and did not appear to have injuries or be in distress prior to and during the interview. Resident #1 appeared to have difficulty hearing or understanding questions during interview.

The resident was asked a series of questions, and his responses were as follows: - When Resident #1 was asked if he felt safe in the facility, he responded Yes, a lot of people here.

They are old but you know. - When asked if he recalled an interaction he had with another resident the day prior, he replied, There was a lady that was lifting her blouse, and I asked if I could taste and she said okay. - When asked where this occurred, he replied In the lunchroom.

When asked if he knew the lady, he replied, She was following me wherever. I don't know her name. - When asked if she was a friend, he replied I guess. - When asked if facility staff were present when this occurred and what happened next, he replied There was a nurse in there.

This happened two days ago I think.

When asked how the lady responded to his touching her, he responded After I left, I don't know if she got upset.

She was happy. - When asked if he had interacted or seen the lady since the interaction, he responded Everyone was finishing up eating, but I didn't see her there.

Staff said to stay away from her, but they will find a way. - When asked who

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SAN ANTONIO, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PATRIOT HEIGHTS HEALTH CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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