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Complaint Investigation

Memorial Medical Nursing Center

November 14, 2025 · San Antonio, TX · 307 W Cypress St
Citations 4
CMS Rating 1/5
Beds 135
Provider ID 455597
Healthcare Facility
Memorial Medical Nursing Center
San Antonio, TX  ·  View full profile →
Inspection Summary

MEMORIAL MEDICAL NURSING CENTER in SAN ANTONIO, TX — inspection on November 14, 2025.

Found 4 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0584
Resident Rights Deficiencies
Potential for More Than Minimal Harm

stated, if I lived in a room like this it would bother me because it's not dignified.

Record review of the facility document titled Resident Rights with revision date 6/15/2025 revealed in part, .The resident has the right to a dignified existence, self-determination, and communication with and access to persons and services inside and outside the facility.The right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences.Safe environment.The resident has a right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/14/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Memorial Medical Nursing Center

307 W Cypress St San Antonio, TX 78212

SUMMARY STATEMENT OF DEFICIENCIES

for daily decision-making skills.

Record review of Resident #7's comprehensive care plan with revision date 12/3/24 revealed the resident had heart failure and required respiratory therapy with interventions including oxygen as ordered and respiratory therapy as ordered.

During an interview on 11/13/25 at 7:46 a.m. the Administrator stated the residents in the facility had been assessed to determine if they could self-medicate and stated there were no residents in the facility who could self-medicate.

The Administrator stated, in reference to Resident #4 having self-administered the breathing treatment with the Ipratropium-Albuterol Inhalation Solution, it was her expectation for nursing to assess the resident before and after the treatment to check for effectiveness.

The Administrator stated treatments with Ipratropium-Albuterol Inhalation Solution could increase heart rate and can cause an abnormality which would need to be reported to the physician.During an observation and interview on 11/13/25 at 8:09 a.m. with the Administrator, Resident #7 was observed sitting up in bed and a small jar of medicated mentholated ointment and the same product in a roll-on stick was seen at the bedside. Resident #7 stated she used the ointment in the jar to rub on her feet and the roll-on stick for when she experienced cold symptoms. Resident #7 stated she had not used the roll-on stick in a while because she was not experiencing any cold symptoms.

The Administrator instructed an unidentified staff to remove the bedside medications.

Record review of the facility document titled Storage of Medications dated 2018 revealed in part, .The facility shall store all drugs and biologicals in a safe, secure, and orderly manner.2.

The nursing staff shall be responsible for maintaining medication storage.8.

Drugs shall be stored in an orderly manner in cabinets, drawers, carts, or automatic dispensing systems.10.

Only persons authorized to prepare and administer medications shall have access to the medication room, including any keys.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/14/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Memorial Medical Nursing Center

307 W Cypress St San Antonio, TX 78212

SUMMARY STATEMENT OF DEFICIENCIES

During an interview on 11/14/25 at 10:56 a.m., the Administrator, who is also an RN, stated it was best practice for Resident #5's nursing admission assessment to be completed at the time of admission and no later than 72 hours.

The Administrator stated at the time of Resident #5's admission on [DATE], the admitting nurse had to leave the floor due to a family emergency and the Administrator and the ADON took over.

The Administrator stated she verified the physician orders and input the resident's medications into the electronic record.

The Administrator stated the nursing admission assessment for Resident #5 was not in the electronic record and could not be found.

The Administrator stated there was a problem with not having a complete nursing assessment because the assessment was used to develop the resident's care plan.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/14/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Memorial Medical Nursing Center

307 W Cypress St San Antonio, TX 78212

SUMMARY STATEMENT OF DEFICIENCIES

Summary Report dated 12/12/25 revealed the following:- Ipratropium-Albuterol Inhalation Solution 0.5-2.5 (3) MG/3ML, 3ml inhale orally three times a day for SOB with order date 10/19/25 and no end date.On 11/12/25 at 10:01 a.m., Resident #4 was observed sitting up in bed and a nebulizer machine was on the resident's nightstand on the left of the bed.

The nebulizer mask and tube were resting on the nightstand, not properly stored in a bag. Resident #4 stated she had a breathing treatment earlier in the morning but needed another breathing treatment because she had a history of asthma and knew she needed another breathing treatment. Resident #4 took an ampule of Ipratropium-Albuterol Inhalation Solution that was on the nightstand and placed the nebulizer mask on her face to give herself a breathing treatment.

During an interview on 11/12/25 at 3:23 p.m., RN B stated Resident #4 received nebulizer breathing treatments and had given the resident the Ipratropium-Albuterol Inhalation Solution and should not have because the resident was not to self-medicate but got busy with a request for narcotics and pain medication for another resident. RN B stated, when the nebulizer mask and tubing were not in use they were supposed to be stored in a bag because spores were everywhere, and it was a break in infection control which could result in the resident getting sick. RN B stated, the nebulizer mask and tubing were changed out every Sunday or as needed.During an observation and interview with the Administrator on 11/13/25 at 8:19 a.m. revealed Resident #4's nebulizer machine on the nightstand to the left of the bed had the nebulizer mask and tubing on the counter and not stored in a bag.

The Administrator stated it was her expectation for the nebulizer mask and tubing, when not in use, should be stored in a plastic bag to prevent cross contamination which could result in the resident developing an infection.

The Administrator stated, since the nebulizer mask and the tubing were not stored properly, they would have to be discarded.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SAN ANTONIO, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MEMORIAL MEDICAL NURSING CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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