Inspection History Overview

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

November 27, 2025 Complaint Investigation

September 18, 2025 Complaint Investigation

Fines and Penalties by Year

2021 1 penalties totaling $15,000

$15,000
Jan 3, 2021

Fine

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Health Violations by Year

2025 13 violations

Tag 0644 D Apr 25, 2025

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

✓ Corrected: Apr 26, 2025
Tag 0657 E Apr 25, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Apr 26, 2025
Tag 0805 D Apr 25, 2025

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

✓ Corrected: Apr 26, 2025
Tag 0812 E Apr 25, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Apr 26, 2025
Tag 0880 D Apr 25, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 26, 2025
Tag 0686 D Apr 8, 2025

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Apr 9, 2025
Tag 0842 D Apr 8, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Apr 9, 2025
Tag 0880 E Apr 8, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 9, 2025
Tag 0552 D Mar 19, 2025

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Mar 20, 2025
Tag 0554 D Mar 19, 2025

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: Mar 20, 2025
Tag 0755 D Mar 19, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Mar 20, 2025
Tag 0849 D Mar 19, 2025

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Mar 20, 2025
Tag 0880 D Feb 14, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 15, 2025

2024 5 violations

Tag 0577 C Feb 23, 2024

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

✓ Corrected: Feb 24, 2024
Tag 0755 E Feb 23, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Feb 24, 2024
Tag 0761 D Feb 23, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Feb 24, 2024
Tag 0804 E Feb 23, 2024

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Feb 24, 2024
Tag 0842 D Feb 2, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Feb 3, 2024

2023 11 violations

Tag 0755 E May 16, 2023

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 17, 2023
Tag 0551 D Mar 31, 2023

Give the resident's representative the ability to exercise the resident's rights.

✓ Corrected: Apr 1, 2023
Tag 0578 D Jan 13, 2023

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Jan 14, 2023
Tag 0584 D Jan 13, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Jan 14, 2023
Tag 0636 D Jan 13, 2023

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

✓ Corrected: Jan 14, 2023
Tag 0677 D Jan 13, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jan 14, 2023
Tag 0687 D Jan 13, 2023

Provide appropriate foot care.

✓ Corrected: Jan 14, 2023
Tag 0698 D Jan 13, 2023

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Jan 14, 2023
Tag 0790 D Jan 13, 2023

Provide routine and 24-hour emergency dental care for each resident.

✓ Corrected: Jan 14, 2023
Tag 0804 E Jan 13, 2023

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Jan 14, 2023
Tag 0812 E Jan 13, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jan 14, 2023

2022 6 violations

Tag 0812 D Jul 18, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jul 19, 2022
Tag 0610 D May 24, 2022

Respond appropriately to all alleged violations.

✓ Corrected: Jun 20, 2022
Tag 0661 D May 24, 2022

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

✓ Corrected: Jun 15, 2022
Tag 0687 D Feb 27, 2022

Provide appropriate foot care.

✓ Corrected: Mar 28, 2022
Tag 0657 E Jan 7, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Feb 9, 2022
Tag 0842 E Jan 7, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Feb 9, 2022

2021 8 violations

Tag 0655 E Oct 27, 2021

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Nov 10, 2021
Tag 0690 D Oct 27, 2021

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Nov 23, 2021
Tag 0802 F Oct 27, 2021

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

✓ Corrected: Oct 29, 2021
Tag 0805 D Oct 27, 2021

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

✓ Corrected: Nov 23, 2021
Tag 0812 F Oct 27, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Nov 15, 2021
Tag 0814 C Oct 27, 2021

Dispose of garbage and refuse properly.

✓ Corrected: Nov 15, 2021
Tag 0849 D Oct 27, 2021

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Oct 29, 2021
Tag 0880 D Jan 3, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 8, 2021

2020 11 violations

Tag 0684 D Jun 27, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jul 20, 2020
Tag 0880 D Jun 27, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 10, 2020
Tag 0550 E Feb 12, 2020

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Feb 17, 2020
Tag 0641 E Feb 12, 2020

Ensure each resident receives an accurate assessment.

✓ Corrected: Feb 17, 2020
Tag 0689 E Feb 12, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 26, 2020
Tag 0693 D Feb 12, 2020

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Feb 28, 2020
Tag 0695 D Feb 12, 2020

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Feb 28, 2020
Tag 0759 E Feb 12, 2020

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Feb 28, 2020
Tag 0812 E Feb 12, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 2, 2020
Tag 0880 D Feb 12, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 28, 2020
Tag 0921 E Feb 12, 2020

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Mar 5, 2020

2019 11 violations

Tag 0805 D Dec 19, 2019

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

✓ Corrected: Dec 31, 2019
Tag 0641 E Feb 28, 2019

Ensure each resident receives an accurate assessment.

✓ Corrected: Mar 22, 2019
Tag 0645 D Feb 28, 2019

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Mar 22, 2019
Tag 0656 E Feb 28, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 22, 2019
Tag 0690 D Feb 28, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Mar 22, 2019
Tag 0726 D Feb 28, 2019

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Mar 22, 2019
Tag 0728 D Feb 28, 2019

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

✓ Corrected: Mar 22, 2019
Tag 0761 E Feb 28, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Mar 22, 2019
Tag 0812 F Feb 28, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 22, 2019
Tag 0880 D Feb 28, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 22, 2019
Tag 0943 D Feb 28, 2019

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

✓ Corrected: Mar 22, 2019

2018 14 violations

Tag 0812 E Oct 4, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Oct 19, 2018
Tag 0761 E Jun 14, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jul 12, 2018
Tag 0880 E Jun 14, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 12, 2018
Tag 0584 E Mar 2, 2018

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Mar 26, 2018
Tag 0623 B Mar 2, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Mar 26, 2018
Tag 0656 E Mar 2, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 26, 2018
Tag 0679 E Mar 2, 2018

Provide activities to meet all resident's needs.

✓ Corrected: Mar 26, 2018
Tag 0689 E Mar 2, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 26, 2018
Tag 0700 E Mar 2, 2018

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

✓ Corrected: Mar 26, 2018
Tag 0758 E Mar 2, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Mar 30, 2018
Tag 0812 E Mar 2, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 27, 2018
Tag 0880 E Mar 2, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 26, 2018
Tag 0926 E Mar 2, 2018

Have policies on smoking.

✓ Corrected: Mar 26, 2018
Tag 0947 E Mar 2, 2018

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

✓ Corrected: Mar 26, 2018

2017 9 violations

Tag 0727 F Nov 30, 2017

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Dec 15, 2017
Tag 0225 D Oct 20, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Nov 15, 2017
Tag 0371 F Oct 20, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Nov 15, 2017
Tag 0329 E Aug 17, 2017

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

✓ Corrected: Sep 15, 2017
Tag 0323 E Aug 4, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Sep 15, 2017
Tag 0364 B Aug 4, 2017

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

✓ Corrected: Sep 15, 2017
Tag 0441 E Aug 4, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Sep 15, 2017
Tag 0225 E May 19, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Jun 23, 2017
Tag 0282 E May 19, 2017

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Jun 23, 2017
🏥 Facility Summary

HERITAGE NURSING & REHABILITATION is a 3-star nursing home in SAN ANTONIO, TX with 150 beds.

Most recent inspection: Data not available. No current violations on record.

📞 2106469576
📍 5437 EISENHAUER RD, SAN ANTONIO, TX
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About HERITAGE NURSING & REHABILITATION

What violations has HERITAGE NURSING & REHABILITATION received?
HERITAGE NURSING & REHABILITATION has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of HERITAGE NURSING & REHABILITATION?
HERITAGE NURSING & REHABILITATION has a 3-star rating out of 5 from CMS. This is an average rating, meeting basic quality standards. The rating is based on health inspections, staffing levels, and quality measures.
When was HERITAGE NURSING & REHABILITATION last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is HERITAGE NURSING & REHABILITATION safe?
Safety at HERITAGE NURSING & REHABILITATION should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact HERITAGE NURSING & REHABILITATION?
Phone: 2106469576. Address: 5437 EISENHAUER RD, SAN ANTONIO, TX. For visiting hours and admission information, call the facility directly.
What services does HERITAGE NURSING & REHABILITATION offer?
HERITAGE NURSING & REHABILITATION is a skilled nursing facility with 150 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near SAN ANTONIO, TX?
Compare HERITAGE NURSING & REHABILITATION with other nursing homes in SAN ANTONIO, TX on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.