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Complaint Investigation

Avir At San Antonio

September 20, 2025 · San Antonio, TX · 50 Briggs Ave.
Citations 2
CMS Rating 1/5
Beds 119
Provider ID 455713
Healthcare Facility
Avir At San Antonio
San Antonio, TX  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

Avir at San Antonio in San Antonio, TX — inspection on September 20, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0584
Resident Rights Deficiencies
Actual Harm

During an interview on 9/19/25 at 10:51 am, LVN A] said he was notified about ants in Resident #1's bed on 9/5/25 about 9:40 am.

During an interview on 9/19/25 at 2:11 pm, the MS said he saw the ants in Resident #1's room, which were coming from the AC unit.

During an interview on 9/19/25 at 3:21 pm, CNA A said on 9/5/25, at about 8:30 am - 9:00 am, Resident #1 said she felt like something was crawling on her shoulder. CNA A further said when she removed the resident's covers to check the bed she noticed more ants on the bed. CNA A said she placed a sheet under the resident to provide a barrier until a second staff arrived to help transfer the resident out of bed using the lift. CNA A further stated she did not notice any food in or around the resident's bed.

During an interview on 9/20/25 at 2:46 pm, CNA A said she had not noticed any redness to Resident #1's thighs or between her thighs before.

During an interview on 9/20/25 at 4:16 pm, Resident #1 said she felt bad the ants being in her bed. Resident #1 further said that sometimes she felt like something was crawling on her arm.

Record review of the facility's Maintenance Logs revealed ants were reported in Resident #1's bed on 9/5/25.During an interview on 9/20/25 at 3:31 pm, the Administrator said it was important to check for the facility for pests and treat any identified issues, as they did with the ants on 9/5/25, and ensure no other issues with pests.

The Administrator further said the MS and herself were responsible for ensuring the facility was pest free.

The Administrator said the nursing staff were responsible for reporting any pest activity.

The Administrator further said that residents were at risk for bug bites if the facility had increased pest activity.

Record review of the facility's policy, Abuse/ Reportable Events, undated, revealed: .The facility will provide and ensure the promotion and protection of resident rights.This facility establishes an environment that is as homelike as possible and includes a culture and environment that treats each resident with respect and dignity.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/20/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Avir at San Antonio

50 Briggs Ave.

San Antonio, TX 78224

SUMMARY STATEMENT OF DEFICIENCIES

said it was important to check for the facility for pests and treat any identified issues, as they did with the ants on 9/5/25, and ensure no other issues with pests.

The Administrator further said the MS and herself were responsible for ensuring the facility was pest free.

The Administrator said the nursing staff were responsible for reporting any pest activity.

The Administrator further said that residents were at risk for bug bites if the facility had increased pest activity[KA1] .

Record review of the facility's policy, Abuse/ Reportable Events, undated, revealed: .It is everyone's responsibility to recognize, report, and promptly investigate actual or alleged abuse, neglect, exploitation, mistreatment of residents or misappropriation of resident property abuse and situations that may constitute abuse or neglect to any resident in the facility.

Adverse event: untoward, undesirable, and usually unanticipated event that causes death or serious injury, or the risk thereof.

Reporting: Facility employees must report all allegations of: abuse, neglect, exploitation, mistreatment of residents, misappropriation of resident property or injury of unknown source to the facility administrator.

The facility administrator or designee will report the allegation to HHSC. If the allegations involve abuse or result in serious bodily injury, the report is to be made within 2 hours of the allegation.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in San Antonio, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Avir at San Antonio or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.