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Complaint Investigation

Plainview Healthcare Center

Inspection Date: November 20, 2025
Total Violations 1
Facility ID 455551
Location PLAINVIEW, TX
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Inspection Findings

F-Tag F0837

Administration Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0837 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

Based on interview and record review, the facility failed to ensure the governing body of the facility had appointed an administrator, who is licensed by the state, to be responsible for the management of the facility and report to the governing body. The facility had not had an administrator since 07/16/2025. This deficient practice could place residents at risk of decreased quality of life and quality of care due to lack of staff oversight and monitoring of care for all 50 residents at the facility. The findings included: Record review of the former Administrator's employee record titled Profiles dated 11/20/2025 revealed he was hired on 02/01/2018 with a termination date of 07/16/2025. During an interview on 11/20/25 at 6:48 AM, an entrance conference was conducted with the AIT who stated she took the test and failed and the facility, at this time, did not have a licensed ADM. She stated the former ADM had been terminated on 07/16/25. The AIT stated that corporate wanted her to take the position of ADM as soon as she passed the ADM exam. During an

interview on 11/20/25 at 5:31 AM, the Interim DON stated that the facility did not have a full-time administrator. She stated that the AIT failed the ADM exam and was going to take it again but was not sure when. The Interim DON stated that she could not think of a negative outcome for not having a licensed ADM because the situation was working and there had been no negative impacts. During an interview on 11/20/25 at 7:35 AM, the HRP Dir stated that she had worked at the facility for 11 years and the facility currently did not have a full-time licensed ADM. She stated that the AIT was acting in that role as the ADM, but she was not licensed. The HRP Dir stated that the facility had not had a licensed full time ADM since Mid-July, 2025. She stated a possible negative outcome for not having a licensed ADM could be that they would get a tag from state. During an interview on 11/20/25 at 8:49 AM, the CRCD stated she had worked at the facility for 4 years as the DON prior to taking the role as corporate regional director. She had been in her current role for 6 years. The CRCD stated that that they did not currently have a full-time administrator because he was fired in July, 2025. She stated they were actively looking for an ADM and they wanted to offer the job to the AIT once she passed her test. In the meantime, corporate was going to hire an Interim ADM so the AIT could have time to study for the test. The CRCD stated that a possible negative outcome for not having a licensed ADM could be that staff may not follow facility policies/rules because there was not

a licensed ADM which could affect resident care. Record review of a facility policy titled Administrator with revised date of March 2021 revealed the following, in part. A licensed Administrator is responsible for the day-to-day functions of the facility.1. The governing board of this facility has appointed an Administrator who is duly licensed in accordance with current federal and state requirementsi. Maintaining his/her license on a current status as required by law, and maintaining a copy of such license or registration on premises.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

📋 Inspection Summary

PLAINVIEW HEALTHCARE CENTER in PLAINVIEW, TX inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PLAINVIEW, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PLAINVIEW HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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