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Complaint Investigation

Avir At New Braunfels

January 30, 2026 · New Braunfels, TX · 821 Us Hwy 81 W
Citations 3
CMS Rating 1/5
Beds 154
Provider ID 455020
Healthcare Facility
Avir At New Braunfels
New Braunfels, TX  ·  View full profile →
Inspection Summary

Avir at New Braunfels in New Braunfels, TX — inspection on January 30, 2026.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0550
Resident Rights Deficiencies

supported by the facility in exercising his or her rights;

455020 01/30/2026

Avir at New Braunfels 821 US Hwy 81 W New Braunfels, TX 78130

Review of facility policy.

Homelike Environmental, revised February 2021), read in relevant part 1.

Staff provides person-centered care that emphasizes the residents' comfort, independence and personal needs and preferences. 2.

The facility staff and management maximizes, to the extent possible, the characteristics of the facility that a reflect a personalized, homelike setting.

455020 01/30/2026

Avir at New Braunfels 821 US Hwy 81 W New Braunfels, TX 78130

During an interview on 01/30/2026 at 12:00 p.m., the Administrator stated the facility contacted the dental service provider 01/29/2026, and it was an ongoing process.

The Administrator said a new company bought this facility in November of 2025 and should have contracted a local dental facility to provide dental service to residents who needed dental care.

The Administrator said she did not know why the facility did not have the contract with the dental service provider, but a local dentist visited the facility and provided dental care to residents on 01/27/2026 because the residents' doctors might choose the dental provider.

The Administrator said she and regional company leaders were responsible for obtaining facility contracts with outside resources, and if the facility did not have a contract, residents might not have dental care.

During an interview on 01/30/2026 at 12:45 p.m., the DON stated the facility residents received dental services if they needed it because the residents' doctors might choose the dental providers from community dentists.

The DON stated without a contract with a dental facility there was a potential risk of residents not receiving dental care.

Record review of the facility policy titled, Dental Services, dated revised 12/2016, revealed, 1.

Routine and 24-hour emergency dental services are provided to our residents through: a. a contract agreement with a licensed dentist that comes to the facility monthly. b. referral to the resident's personal dentist. c. referral to community dentist. d. referral to other health care organizations that provide dental services.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in New Braunfels, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Avir at New Braunfels or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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