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Complaint Investigation

Southland Rehabilitation And Healthcare Center

February 26, 2026 · Lufkin, TX · 501 N Medford Dr
Citations 2
CMS Rating 1/5
Beds 150
Provider ID 675962
Healthcare Facility
Southland Rehabilitation And Healthcare Center
Lufkin, TX  ·  View full profile →
Inspection Summary

SOUTHLAND REHABILITATION AND HEALTHCARE CENTER in LUFKIN, TX — inspection on February 26, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0689
Quality of Life and Care Deficiencies

noticed a sling with discoloration or fading, rips, or tears, she would show it to the DON so it could be

procedures when using the mechanical lift to transfer residents using the mechanical lift.

She said if

possibly injuring the resident.

She said if an unsafe sling was used, it could break causing resident injury.

She said they would be providing in-services and education regarding the use of mechanical lift and inspection of lift slings.

Record review of a Clinical Competency Review dated 1/6/26 for CNA B indicated she had been demonstrated proficiency using the hydraulic lift on 1/6/26.

Record review of a facility policy titled Mechanical Lift undated read: .Ensure that the mechanical lift equipment is in good working condition, and safety checks performed as per manufacturer recommendations. and .Inspect the sling for any damage or wear before use. and .Position the mechanical lift, ensuring that the base is stable and locked.

675962 02/26/2026

Southland Rehabilitation and Healthcare Center 501 N Medford Dr Lufkin, TX 75901

The facility failed to ensure CNA A washed or sanitized their hands between glove change during incontinent care provided to Resident #3 on 2/26/2026.

These failures could place residents at risk of exposure to infectious diseases due to improper infection control practices.Findings include:

Record review of a facility face sheet dated 2/26/26 for Resident #3 indicated he was a [AGE] year-old male admitted to the facility on [DATE] with diagnosis of intervertebral disc degeneration, lumbar region with discogenic back pain only (Intervertebral disc degeneration in the lumbar region can lead to discogenic back pain and lower extremity pain due to the breakdown of spinal discs, which may compress nerves and cause discomfort).

Record review of Resident #3 clinical record revealed the admission MDS assessment had not been completed.

Record review of a baseline care plan dated 2/24/26 for Resident #3 indicated he had an ADL self-care performance deficit and had an intervention requiring staff assistance for toileting.

During an observation on 2/26/26 at 9:30 am CNA A was observed providing incontinent care on Resident #3.

After cleaning feces from rectal area, she was observed removing the glove from her right hand and without washing or sanitizing her hands, she then put a clean glove on her right hand.

She did not change the glove on her left.

She then proceeded to put clean brief on Resident #3 and assisted with transferring him from bed to chair.

During an interview on 2/26/26 at 1:05 pm CNA A said she did not sanitize her hands during peri care and said she did only [NAME] the one glove on her right hand after cleaning rectal area.

She said when she went in there, she did not know she would need to perform incontinent care on him and was not really prepared.

She said it could put residents at risk for infections if proper handwashing or sanitizing was not done.

During an interview on 2/26/26 at 10:10 am ADON said she expected her staff to perform hand hygiene when providing incontinent care for residents.

She said if proper hand hygiene was not followed, residents could be at increased risk for infections.

During an interview on 2/26/26 at 1:40 pm Resource RN said she expected her staff to follow policy and procedures when providing incontinent care to residents and to always perform hand hygiene, especially when going from dirty to clean.

She said residents could get an infection if hand hygiene was not performed.

She said, going forward, staff would receive education and more checkoffs to ensure compliance.

Record review of a facility policy titled Hand Hygiene dated 10/2022 read: .Use an alcohol-based hand rub containing at least 62% alcohol; or, alternately, soap (antimicrobial or non-antimicrobial) and water for the following situations: .h.

Before moving from a contaminated body site to a clean body site during resident care; .m.

After removing gloves.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in LUFKIN, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SOUTHLAND REHABILITATION AND HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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