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Complaint Investigation

Southern Specialty Rehab & Nursing

November 4, 2025 · Lubbock, TX · 4320 W 19th Street
Citations 1
CMS Rating 1/5
Beds 144
Provider ID 676028
Healthcare Facility
Southern Specialty Rehab & Nursing
Lubbock, TX  ·  View full profile →
Inspection Summary

Southern Specialty Rehab & Nursing in Lubbock, TX — inspection on November 4, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0760
Pharmacy Service Deficiencies
Potential for More Than Minimal Harm

Observation and interview on 11/03/25 at 5:08 P.M. with Resident #6, who was lying in her bed, had a trachea and tube feeding attachments. Resident #6 did not respond to questions asked of her.

During an interview on 10/31/25 at 6:40 P.M with LVN D indicated she worked on 10/29/25 and left shift at approximately 7:30 A.M after the Administrator directed her to leave at 7:49 A.M. because he was taking over her residents, that included Resident #6.

During an interview on 11/03/25 at 9:54 A.M. with LVN B indicated the morning medications are administered between 6 A.M. and 8 A.M. LVN B said on 10/29/25 at 7 A.M. she witnessed the Administrator and ADON at the facility.

Then at approximately 10:45 A.M. she received red alerts on her electronic medication administration record, revealing resident #6, had not received her morning medications. LVN B said she was approached by the DON at 11 A.M. and she informed him Resident #6 had not received her morning medications.

Afterwards, LVN B said she witnessed ADON asking LVN C to administer Residents #6's medication; however, she explained that she could not administer her morning medications because it was too close to the next medication pass. LVN B said the nurse assigned to Hall 100, which included Residents #6, failed to show up to work at 6 A.M. and a replacement was not assigned to resident #6.

During an interview on 11/04/25 at 1:00 P.M. with the Administrator, indicated on 10/29/25 at 7:45 A.M. he witnessed the night nurse, LVN D, on duty because the day nurse failed to show up for her shift at 6 AM.

The Administrator, who is an LVN, took over LVN D's position so she could leave her night shift, which included caring for resident #6.

The Administrator said in Hall 100 he completed resident's blood sugar test and then was informed by ADON that LVN C would take over the residents on Hall 100, which included Resident #6.

The Administrator said he could not recall what time he left the residents he was caring for in Hall 100, including Resident #6; however, he confirmed the medications were not administered to Resident #6 because nobody did it.

The Administrator said this medication errors were not discovered until 11/03/25 during Health and Human Services investigation.

During an interview on 11/04/25 a

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Lubbock, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Southern Specialty Rehab & Nursing or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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