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Heritage Oaks Nursing And Rehabilitation Center

📍 5301 University Ave, Lubbock, TX 79413 📞 (806) 795-8792 🛏️ 159 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 1 penalties totaling $8,912

$8,912
Mar 1, 2022

Fine

2020 1 penalties totaling $15,000

$15,000
Oct 13, 2020

Fine

2018 2 penalties totaling $13,627

$13,627
Jun 24, 2018

Fine

$0
Jun 24, 2018

Payment Denial

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Health Violations by Year

2025 5 violations

Tag 0557 D Mar 7, 2025

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

✓ Corrected: Apr 14, 2025
Tag 0585 E Mar 7, 2025

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Apr 14, 2025
Tag 0695 D Mar 7, 2025

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Apr 14, 2025
Tag 0812 D Mar 7, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Apr 14, 2025
Tag 0880 E Mar 7, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 14, 2025

2024 8 violations

Tag 0880 D Jun 27, 2024

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 5, 2024
Tag 0550 E Feb 22, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Mar 30, 2024
Tag 0583 E Feb 22, 2024

Keep residents' personal and medical records private and confidential.

✓ Corrected: Mar 30, 2024
Tag 0600 D Feb 22, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Mar 30, 2024
Tag 0755 E Feb 22, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Mar 30, 2024
Tag 0761 E Feb 22, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Mar 30, 2024
Tag 0804 E Feb 22, 2024

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Mar 30, 2024
Tag 0880 E Feb 22, 2024

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 30, 2024
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2023 3 violations

Tag 0580 E Nov 3, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Nov 30, 2023
Tag 0760 D Mar 23, 2023

Ensure that residents are free from significant medication errors.

Tag 0656 E Jan 5, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Feb 13, 2023

2022 5 violations

Tag 0761 D Nov 28, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Dec 29, 2022
Tag 0646 D Apr 13, 2022

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

✓ Corrected: May 16, 2022
Tag 0686 D Apr 13, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: May 16, 2022
Tag 0580 D Mar 1, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Mar 2, 2022
Tag 0689 J Mar 1, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 1, 2022
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2021 7 violations

Tag 0584 E Oct 21, 2021

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Nov 30, 2021
Tag 0655 E Oct 21, 2021

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Nov 30, 2021
Tag 0656 E Oct 21, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Nov 30, 2021
Tag 0692 E Oct 21, 2021

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Nov 30, 2021
Tag 0755 E Oct 21, 2021

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Nov 30, 2021
Tag 0804 E Oct 21, 2021

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Nov 30, 2021
Tag 0812 E Oct 21, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Nov 30, 2021

2020 4 violations

Tag 0880 E Oct 13, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 16, 2020
Tag 0885 E Oct 13, 2020

Report COVID19 data to residents and families.

✓ Corrected: Oct 16, 2020
Tag 0580 D Jul 13, 2020

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Jul 15, 2020
Tag 0580 D Feb 20, 2020

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Feb 21, 2020
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2019 14 violations

Tag 0689 E Nov 22, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Dec 30, 2019
Tag 0761 E Nov 22, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Dec 30, 2019
Tag 0801 F Nov 22, 2019

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

✓ Corrected: Dec 30, 2019
Tag 0803 E Nov 22, 2019

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

✓ Corrected: Dec 30, 2019
Tag 0804 F Nov 22, 2019

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Dec 30, 2019
Tag 0812 F Nov 22, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Dec 30, 2019
Tag 0880 E Nov 22, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 30, 2019
Tag 0677 D Jun 24, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jul 19, 2019
Tag 0689 E Feb 12, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 18, 2019
Tag 0550 E Jan 15, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jan 17, 2019
Tag 0697 E Jan 15, 2019

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Jan 17, 2019
Tag 0755 E Jan 15, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jan 17, 2019
Tag 0842 E Jan 15, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jan 17, 2019
Tag 0880 D Jan 15, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 17, 2019

2018 14 violations

Tag 0679 E Oct 5, 2018

Provide activities to meet all resident's needs.

✓ Corrected: Oct 6, 2018
Tag 0692 D Oct 5, 2018

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Nov 19, 2018
Tag 0726 E Oct 5, 2018

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Nov 19, 2018
Tag 0727 E Oct 5, 2018

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Nov 19, 2018
Tag 0755 E Oct 5, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Nov 19, 2018
Tag 0758 E Oct 5, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Nov 19, 2018
Tag 0761 E Oct 5, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Nov 19, 2018
Tag 0801 F Oct 5, 2018

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

✓ Corrected: Nov 19, 2018
Tag 0804 F Oct 5, 2018

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Nov 19, 2018
Tag 0880 E Oct 5, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 19, 2018
Tag 0921 F Oct 5, 2018

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Oct 6, 2018
Tag 0600 J Jun 24, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Jul 31, 2018
Tag 0607 J Jun 24, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Jul 31, 2018
Tag 0689 J Jun 24, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 31, 2018
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2017 11 violations

Tag 0157 E Oct 27, 2017

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Nov 26, 2017
Tag 0278 E Oct 27, 2017

Ensure each resident receives an accurate assessment by a qualified health professional.

✓ Corrected: Dec 6, 2017
Tag 0279 E Oct 27, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 6, 2017
Tag 0309 D Oct 27, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Nov 26, 2017
Tag 0315 E Oct 27, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: Nov 26, 2017
Tag 0322 D Oct 27, 2017

Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

✓ Corrected: Nov 26, 2017
Tag 0431 E Oct 27, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Nov 26, 2017
Tag 0441 E Oct 27, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Nov 26, 2017
Tag 0465 E Oct 27, 2017

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Oct 28, 2017
Tag 0518 E Oct 27, 2017

Train all employees on what to do in an emergency, and carry out unannounced staff drills.

✓ Corrected: Nov 26, 2017
Tag 0526 D Oct 27, 2017

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Nov 26, 2017
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