Inspection History Overview

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

September 13, 2025 Complaint Investigation

Fines and Penalties by Year

2025 2 penalties totaling $67,390

$53,370
Mar 10, 2025

Fine

$14,020
Feb 27, 2025

Fine

2021 3 penalties totaling $133,423

$71,023
May 21, 2021

Fine

$62,400
May 21, 2021

Fine

$0
May 21, 2021

Payment Denial

2019 1 penalties totaling $13,905

$13,905
May 30, 2019

Fine

2018 2 penalties totaling $23,034

$9,407
Oct 19, 2018

Fine

$13,627
May 18, 2018

Fine

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Health Violations by Year

2025 6 violations

Tag 0558 D Apr 16, 2025

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Apr 20, 2025
Tag 0689 D Apr 16, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Apr 20, 2025
Tag 0919 D Apr 16, 2025

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: Apr 20, 2025
Tag 0689 J Mar 29, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 14, 2025
Tag 0604 J Mar 10, 2025

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

✓ Corrected: Mar 11, 2025
Tag 0689 J Feb 27, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 30, 2025

2023 15 violations

Tag 0880 D Oct 4, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 25, 2023
Tag 0550 E Sep 13, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Oct 15, 2023
Tag 0558 E Sep 13, 2023

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Oct 15, 2023
Tag 0582 D Sep 13, 2023

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

✓ Corrected: Oct 15, 2023
Tag 0656 E Sep 13, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Oct 15, 2023
Tag 0677 E Sep 13, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Oct 15, 2023
Tag 0680 E Sep 13, 2023

Ensure the activities program is directed by a qualified professional.

✓ Corrected: Oct 15, 2023
Tag 0684 D Sep 13, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Oct 15, 2023
Tag 0686 D Sep 13, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Oct 15, 2023
Tag 0692 D Sep 13, 2023

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Oct 15, 2023
Tag 0758 D Sep 13, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Oct 15, 2023
Tag 0761 D Sep 13, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Oct 15, 2023
Tag 0880 D Sep 13, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 15, 2023
Tag 0689 D Aug 23, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Sep 25, 2023
Tag 0689 G Feb 17, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 1, 2023

2022 6 violations

Tag 0677 E Jul 27, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Jul 29, 2022
Tag 0689 D Jul 27, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 29, 2022
Tag 0726 D Jul 27, 2022

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Jul 29, 2022
Tag 0755 E Jul 27, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jul 29, 2022
Tag 0760 D Jul 27, 2022

Ensure that residents are free from significant medication errors.

✓ Corrected: Jul 29, 2022
Tag 0808 D Jul 27, 2022

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

✓ Corrected: Jul 29, 2022

2021 1 violations

Tag 0684 H May 21, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: May 22, 2021

2020 2 violations

Tag 0684 E Jul 30, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Aug 5, 2020
Tag 0880 E Jul 25, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Sep 15, 2020

2019 7 violations

Tag 0755 D Oct 28, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Nov 8, 2019
Tag 0600 J May 30, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: May 14, 2019
Tag 0607 J May 30, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: May 14, 2019
Tag 0608 D May 30, 2019

Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

✓ Corrected: May 30, 2019
Tag 0623 E Apr 11, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Apr 15, 2019
Tag 0656 E Mar 26, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Apr 12, 2019
Tag 0908 E Mar 26, 2019

Keep all essential equipment working safely.

✓ Corrected: Apr 12, 2019

2018 9 violations

Tag 0657 F Oct 19, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Nov 15, 2018
Tag 0689 G Oct 19, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Nov 15, 2018
Tag 0623 E Aug 2, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Aug 24, 2018
Tag 0677 D Aug 2, 2018

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Sep 2, 2018
Tag 0679 E Aug 2, 2018

Provide activities to meet all resident's needs.

✓ Corrected: Sep 6, 2018
Tag 0686 D Aug 2, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Sep 2, 2018
Tag 0698 D Aug 2, 2018

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Sep 2, 2018
Tag 0880 F Aug 2, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Sep 2, 2018
Tag 0689 J May 18, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 8, 2018

2017 9 violations

Tag 0225 E Oct 30, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Nov 16, 2017
Tag 0226 E Oct 30, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: Nov 16, 2017
Tag 0312 E Aug 10, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

✓ Corrected: Sep 8, 2017
Tag 0315 E Aug 10, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: Sep 8, 2017
Tag 0364 E Aug 10, 2017

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

✓ Corrected: Sep 23, 2017
Tag 0371 E Aug 10, 2017

Store, cook, and serve food in a safe and clean way.

✓ Corrected: Sep 23, 2017
Tag 0441 F Aug 10, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Sep 8, 2017
Tag 0465 F Aug 10, 2017

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Sep 23, 2017
Tag 0514 F Aug 10, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

✓ Corrected: Sep 23, 2017
🏥 Facility Summary

Whispering Pines Lodge is a 1-star nursing home in Longview, TX with 116 beds.

Most recent inspection: Data not available. No current violations on record.

📞 9037578786
📍 2131 Alpine Rd, Longview, TX
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About Whispering Pines Lodge

What violations has Whispering Pines Lodge received?
Whispering Pines Lodge has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of Whispering Pines Lodge?
Whispering Pines Lodge has a 1-star rating out of 5 from CMS. This rating indicates the facility may have quality concerns that should be investigated further. The rating is based on health inspections, staffing levels, and quality measures.
When was Whispering Pines Lodge last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is Whispering Pines Lodge safe?
Safety at Whispering Pines Lodge should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact Whispering Pines Lodge?
Phone: 9037578786. Address: 2131 Alpine Rd, Longview, TX. For visiting hours and admission information, call the facility directly.
What services does Whispering Pines Lodge offer?
Whispering Pines Lodge is a skilled nursing facility with 116 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near Longview, TX?
Compare Whispering Pines Lodge with other nursing homes in Longview, TX on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.