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Complaint Investigation

Laredo West Nursing And Rehabilitation Center

August 14, 2025 · Laredo, TX · 1200 E Lane St
Citations 3
CMS Rating 1/5
Beds 188
Provider ID 455528
Healthcare Facility
Laredo West Nursing And Rehabilitation Center
Laredo, TX  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

Laredo West Nursing and Rehabilitation Center in Laredo, TX — inspection on August 14, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0580
Resident Rights Deficiencies

attempts and documented in a progress note or risk management note how many times she tried. RN

attempted with RN A on 08/14/25, however there was no answer, and the voicemail message stated

did not return the call.In an interview on 08/14/25 at 5:20 pm, Resident #1 was lying in bed with the television on. Resident #1 stated he was okay, and the staff was nice to him. Resident #1 did not recall the incident with the Lorazepam on 04/27/25. Resident #1 stated his guardian came to see him, sometimes.

Record review of the facility's Notification of Changes policy dated 10/24/22 reflected in part: Policy:The purpose of this policy is to ensure the facility promptly informs the resident, consults the resident's physician; and notifies, consistent with his or her authority, the resident's representative when there is a change requiring notification.Definitions:Need to alter treatment significantly means a need to stop a form of treatment because of adverse consequences (such as adverse drug reaction) or commence a new form of treatment to deal with a problem (for example. the use of any medical procedure, or therapy that has not been used on that resident before).

Compliance Guidelines: The facility must inform the resident, consult with the resident's physician and /or notify the resident's family member or legal representative when there is a change requiring such notification.

Circumstances requiring notification include:1.

Accidentsa.

Resulting in injury.b.

Potential to require physician intervention.2.

Significant change in the resident's physical, mental or psychosocial condition such as deterioration in health, mental or psychosocial status.This may include:a.

Life-threatening conditions, orb.

Clinical complications.3.

Circumstances that require a need to alter treatment.This may include:a.

New treatment.b.

Discontinuation of current treatment due to:i.

Adverse consequences.

Additional considerations:2.

Residents incapable of making decisions:a.

The representative would make any decisions that have to be made.b.

The resident should still be told what is happening to him or her.

455528 08/14/2025

Laredo West Nursing and Rehabilitation Center 1200 Lane Laredo, TX 78043

tablet by mouth every 12 hours as needed for agitation.

Resident was moved to a private room for

resident. At this time, resident was transitioned to another hall, surroundings were explained to

further questions at this time.

Another progress noted dated 07/08/25 at 3:30 pm by RN P stated, Resident was in hallway sitting on the wheelchair and started to become verbally aggressive with any resident that in the hallway.

The resident was escorted to his room and will have one to one assistance in the room until seen by Behavioral Health or Psychiatric services. PCP and RP are aware. A progress noted dated 07/09/25 at 6:58 pm by RN O reflected the following, NP rounds on resident and orders: 1.

Increase sertraline (antidepressant medication) to 50mg every morning. 2.

Oxcarbazepine (used to treat bipolar) 150mg twice daily. 3.

Stop hydroxyzine HCL. 4.

Vistaril (medication used to treat anxiety) 50mg every 4 hours PRN x 14 days. 5.

Discontinue one to one monitoring.

Record review of the facility's provider investigation report dated 07/16/25 reflected Resident #7 had a BIMS of 5.

The report further reflected Resident #6 stated Resident #7 had physically struck him on the left arm and left leg prior to staff intervention.

The facility staff immediately separated the residents, skin and pain assessments were performed on both residents with no injuries noted, and no pain voiced or observed for either resident. A police report was made. Resident #7 was moved to another hall, placed on one to one monitoring, and was referred to behavioral health and psychiatric services due to his sudden change in behavior.

The provider investigation report stated, Negative outcomes/ Injury of Patient: No negative outcomes were noted for either resident.

There were no injuries identified related to this incident.

Residents did not voice nor indicate emotional distress as a result of the incident.

Both residents continue their normal daily routines.

Conclusion:

During an interview with the facility administrator, Resident #6 was able to verbalize what occurred during the incident. Resident #6 explains that he was planning to attend an activity in Wing A which started at 2 p.m. Resident #6 stated that Resident #7 was attempting to tell him something in the hallway, but he could not understand what Resident #7 was saying and asked him to repeat himself. Resident #6 states that he did raise his voice when he was unable to understand what Resident #7 was saying. Resident #6 explains that when he raises his voice, it does not mean he is upset. It was then that Resident #6 alleges that Resident #7 started to attempt to hit him. Resident #6 states he told Resident #7 to be careful because he was going to fall and to stop or otherwise, he was going to react. In an interview with the facility administrator, Resident #7 denied the incident occurred. Resident #7 denied hitting anyone.

The resident seemed upset about being asked questions related to the incident.

When asked what he would do if a situation arose and he became upset with another resident, he said he would leave.

The police officer responding to the incident interviewed only Resident #6. Resident #6 did not want to press charges. Resident #6 further explained to the officer that he was concerned that Resident #7 would fall because he was standing up from his wheelchair without assistance. In a subsequent interview, Resident #6 does not state any concerns or emotional distress from the incident.

Prior to the incident, Resident #6 was already receiving routine psychological services from Behavioral Healt

455528 08/14/2025

Laredo West Nursing and Rehabilitation Center 1200 Lane Laredo, TX 78043

policy and procedure. It was signed by RN A and the ADON.

Record review of the facility's Medication

jeopardy to resident health or RN A (the off going nurse) and RN R (the oncoming nurse) on 04/27/25 at 10:24 pm.

The nurse was safety notified and gave a telephone order for Narcan to be administered immediately and neurologic checks and vital signs to be done every one hour for 24 hours on 04/27/25 at 10:55 pm.

The Employee's

medication- Lorazepam 0.5ml, but I accidentally gave 5ml.

Discovery of medication error was made during change of shift medication count.

The Management section was handwritten and signed by the DON on 04/28/25 and stated, RN A will have another nurse witness his medication administration (narcotics) for the next 30 days.

This form was also signed by the Admin on 04/28/25.

Record review of the facility's medication administration policy in-service dated 04/28/25 reflected that 25 of 26 RNs and LVNs attended the training.

Record review of the facility's Medication Administration Policy dated 10/24/22 reflected in part: Policy: Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection.Policy Explanation and Compliance Guidelines:3.

Identify resident by photo in the MAR (medication administration record).10.

Review MAR to identify medication to be administered.11.

Compare medication source (bubble pack, vial, etc.) with MAR to verify resident name, medication name, form, dose, route, and time.14.

Administer medication as ordered in accordance with manufacturer specifications.17.

Sign MAR after administered.

For those medications requiring vital signs, record the vital signs onto the MAR.18. If medication is a controlled substance, sign narcotic book.19.

Report and document any adverse side effects or refusals.20.

Correct any discrepancies and report to nurse manager.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Laredo, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Laredo West Nursing and Rehabilitation Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.