Complaint Investigation

Arbor Grace Guest Care Center

April 29, 2026 · Kilgore, TX · 2700 S Henderson Blvd

Citations 1

CMS Rating 2/5

Beds 127

Provider ID 675814

Healthcare Facility

Arbor Grace Guest Care Center

Kilgore, TX · View full profile →

Inspection Summary

Arbor Grace Guest Care Center in Kilgore, TX — inspection on April 29, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0684

Quality of Life and Care Deficiencies

Immediate Jeopardy

Federal health inspectors cited Arbor Grace Guest Care Center in Kilgore, TX for a deficiency under regulatory tag F-F0684 during a complaint investigation conducted on 2026-04-29.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level J: isolated, immediate jeopardy to resident health or safety.

This represents an immediate jeopardy situation, the most serious level of deficiency.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-05-01.

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Kilgore, TX, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Arbor Grace Guest Care Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Arbor Grace Guest Care Center

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