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Complaint Investigation

River Hills Health And Rehabilitation Center

November 26, 2025 · Kerrville, TX · 2091 Bandera Hwy
Citations 1
CMS Rating 1/5
Beds 150
Provider ID 676114
Healthcare Facility
River Hills Health And Rehabilitation Center
Kerrville, TX  ·  View full profile →
Inspection Summary

RIVER HILLS HEALTH AND REHABILITATION CENTER in KERRVILLE, TX — inspection on November 26, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0882
Infection Control Deficiencies
Potential for More Than Minimal Harm

The facility failed to ensure the DON, who was designated as the facility's Infection Preventionist had completed specialized training in infection prevention and control.

This failure could place residents at risk for cross contamination and infection and ineffective infection surveillance.

The findings included:

Record review of the facility assessment, dated [DATE] revealed the DON was listed as the facility Infection Preventionist.

During an interview on [DATE] at 2:29 p.m., LVN A stated she was the facility Infection Preventionist in training.

She stated she was in charge of the facility infection prevention program including tracking and surveillance.

She stated she was currently in training by the DON.

She stated she had not started any specialized training in infection prevention.

She stated she was just in the phase where she identified the training program and had not yet registered and had not completed any portion of the training.

During an interview on [DATE] at 2:49 p.m., the Administrator stated the DON was the Infection Control Preventionist and was responsible for the oversight of the program.

During an interview on [DATE] at 3:06 p.m., the DON stated LVN A was the designated Infection Preventionist.

The DON stated LVN just now told her she did not have her training certification complete.

The DON stated she was under the assumption that the training was already completed.

The DON stated at one time she had her certification in 2023.

The DON stated she was no longer certified and her training certificate had expired.

She was unable to provide any proof of training prior to exit.

The DON stated she was aware of the requirement to have an IP on staff.

She stated it was important to have someone with the training in infection control because the knowledge and courses required were lengthy and it was important to have someone who understood the processes.

Record review of the facility policy, titled Infection Preventionist (IP) (undated) revealed: The facility must designate one or more individual(s) as the infection preventionist(s)(IP) who are responsible for the facility's IPCP.

The IP must: Have professional training in nursing, medical technology, microbiology, epidemiology or another related field. A professionally trained nurse must have earned a certificate/diploma or degree in nursing. 2.

The IP must be qualified by education, training, experience or certification.

The IP must have the knowledge to perform the role; Recommended specialized training .3.

The IP should remain current with infection prevention and control issues and be aware of national organizations guidelines as well as those from national/state/local public health authorities (e.g. emerging pathogens). 6. the IP must physically work onsite in the facility.

That individual cannot be an off-site consultant or perform the IP work at a separate location such as a corporate office or affiliated short term acute care facility.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

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Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in KERRVILLE, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from RIVER HILLS HEALTH AND REHABILITATION CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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