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Complaint Investigation

The Heights Of North Houston

March 31, 2026 · Houston, TX · 303 Hollow Tree Lane
Citations 3
CMS Rating 1/5
Beds 131
Provider ID 676356
Healthcare Facility
The Heights Of North Houston
Houston, TX  ·  View full profile →
Inspection Summary

The Heights of North Houston in Houston, TX — inspection on March 31, 2026.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0697
Quality of Life and Care Deficiencies
Immediate Jeopardy

Federal health inspectors cited The Heights of North Houston in Houston, TX for a deficiency under regulatory tag F-F0697 during a complaint investigation conducted on 2026-03-31.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe, appropriate pain management for a resident who requires such services.

Scope/Severity Level J: isolated, immediate jeopardy to resident health or safety.

This represents an immediate jeopardy situation, the most serious level of deficiency.

This was one of 3 deficiencies cited during this inspection of The Heights of North Houston.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited The Heights of North Houston in Houston, TX for a deficiency under regulatory tag F-F0755 during a complaint investigation conducted on 2026-03-31.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 3 deficiencies cited during this inspection of The Heights of North Houston.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited The Heights of North Houston in Houston, TX for a deficiency under regulatory tag F-F0880 during a complaint investigation conducted on 2026-03-31.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Provide and implement an infection prevention and control program.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 3 deficiencies cited during this inspection of The Heights of North Houston.

Correction Status: Deficient, Provider has no plan of correction.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Houston, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from The Heights of North Houston or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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