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Complaint Investigation

Seven Acres Jewish Senior Care Services

February 26, 2026 · Houston, TX · 6200 N Braeswood Blvd
Citations 2
CMS Rating 4/5
Beds 144
Provider ID 676152
Healthcare Facility
Seven Acres Jewish Senior Care Services
Houston, TX  ·  View full profile →
Inspection Summary

Seven Acres Jewish Senior Care Services in Houston, TX — inspection on February 26, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0677
Quality of Life and Care Deficiencies

During interview on 2/25/26 at 1:30 p.m., CNA F said when she came in the mornings if residents were wet she helped the night shift change the residents. CNA F said for the most part everybody was clean when she came in and it was a rarity that she found residents dirty and did not remember anything abnormal about 2/4/26 when she came in that day. CNA F said the requirement was every two hours to round on residents who were incontinent but could be more if needed. CNA F denied any concerns regarding neglect currently because she said if she saw something she would tell especially if it was bringing harm to a patient.

During interview on 2/25/26 at 1:47 p.m., the Unit Manager said she was probably working on 2/4/26.

The Unit Manager said she just had a complaint from Resident #4's family member that Resident #4 had not been changed and she believed Resident #5's family member had also made a complaint as well.

The Unit Manger said she spoke to DON, and they performed an in-service and the DON let that person go.

The Unit Manager said the complaints were related to the 11-7 shift going into 2/4/26 probably, but she would have to check.

The Unit Manager denied any concerns regarding abuse or neglect of the residents currently.

During interview on 2/26/26 at 10:02 a.m., the DON said she was aware that Resident #4 and Resident #5 were not changed on the night of 2/3/26.

The DON said she talked to CNA B and CNA B said she did not look at the assignment at the nurses' station and another CNA had given CNA B a piece of paper with her assignment and it did not have the room numbers for Resident #4 and Resident #5.

The DON said she terminated CNA B.

The DON said we went ahead and did an in-service with all shifts to make sure they did rounds and the nurses check on the staff and make sure they were doing what they were supposed to do.

The DON said when the CNAs were hired, they go to the classroom training and then go on the unit for three days with certain CNA mentors who have been here a long time.

During interview on 2/26/26 at 12:16 p.m., the DON said if residents' diapers were not changed, they could have skin breakdown.

Record review of facility's policy Incontinent Care last reviewed 6/6/25 revealed Incontinent monitoring will be conducted by round every two to three hours per shift.

676152 02/26/2026

Seven Acres Jewish Senior Care Services 6200 N Braeswood Blvd Houston, TX 77074

During interview on 2/26/26 at 11:54 a.m., CNA A said on 2/19/26 she lowered Resident #1 to the floor and Resident #1 did not fall. CNA A said Resident #1 did not complain of anything at the time of the incident. CNA A said no one was helping her with the standing lift when she was transferring Resident #1 because they were all busy and there were only a few staff. CNA A said there was usually someone who could come to help her transfer residents. CNA A said when we were not busy, they use two people. CNA A said she had received training regarding how to use the lifts when she was hired. CNA A said it was her first time taking care of Resident #1 and she did not know she was not supposed to use the standing lift for Resident #1. CNA A said that if the full body lifts were busy, she would use the standing lift to transfer residents.

During interview on 2/26/26 at 12:16 p.m., the DON said if only one person was using a lift you may not be able to complete the transfer and there was a potential for injury.

Record review of CNA A's employee profile revealed termination with effective date of 2/19/2026.

Record review of CNA A's Mechanical Lift in-service dated 1/2/26 revealed CNA A signed their initials indicating topics of the use of the correct lift despite family request and two person assist for all lift transfers was discussed in detail.

Total Mechanical Lift and Sit/Stand Mechanical Lift Competency checklists were also completed.

Record review of the facility's Mechanical Lift In-services revealed training regarding use of the correct lift despite family request and two person assist for all lift transfer for staff members from 2/19-2/25/26.

Record review of Attendance Record for subject Abuse and Neglect revealed training was completed with staff members from 2/19-2/21/26.

Record review of the facility's policy Transfer Techniques reviewed last on 2/12/25 revealed the nursing staff were to ensure the correct lift is being used and all residents require 2 person transfer with lift equipment at Seven Acres.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Houston, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Seven Acres Jewish Senior Care Services or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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