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Complaint Investigation

Jacinto Nursing And Rehabilitation Center

November 21, 2025 · Houston, TX · 1405 Holland Ave
Citations 1
CMS Rating 1/5
Beds 148
Provider ID 675231
Healthcare Facility
Jacinto Nursing And Rehabilitation Center
Houston, TX  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

Jacinto Nursing and Rehabilitation Center in Houston, TX — inspection on November 21, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0925
Environmental Deficiencies
Potential for More Than Minimal Harm

and she notifies the pest control company to schedule a visit to address the targeted area.

She said that the pest control company is scheduled to service the facility monthly to maintain effective pest control.

She said that she does not feel that pest control is effective, and she frequently has seen gnats and roaches.

She said that she started at the facility on 08/28/2025, and she requested that the pest control company increase the monthly visits to twice each month, but the pest control company declined with no reason provided.

She said that she had been working with the Administrator to get a new contract for pest control, but it had not been approved.

She said that she had not been told that gnats were seen in the conference room, and she only saw gnats in the conference room on 11/20/2025 while being interviewed.

She said that she would request that pest control to return on 11/21/2025 to address the concern for gnats.

She said that an effective pest control system was needed as insects like flies and gnats can carry bacteria and cause residents to become sick. In an interview on 11/21/2025 at 11:51am with the DON, she said that the facility should have an effective pest control system.

She said that the pest control company comes to service the facility monthly.

She said that there had been an issue with flies, gnats, and roaches.

She said that the Administrator has been trying to get a new contract for pest control.

She said that an ineffective pest control system can cause illness and problems with infection control. In an interview on 11/21/2025 at 12:05pm with the Administrator, she said that the facility has had an issue with gnats since she started on 08/25/2025.

She said that she had not been aware of roaches to be an issue, and she was only aware of there to be an issue with flies on 11/18/2025.

She said that she is in the process of getting a new contract for pest control, and the corporate office is getting quotes, but it had not been finalized.

She said that the facility should have an effective pest control system, and the facility's environment should be pest free.

She said that an ineffective pest control system can cause illness and problems with infection control.

Record review of the facility's pest control invoices revealed the facility received monthly pest control services on 11/05/2025, 10/01/2025, and 09/03/2025 for ant, spider, and roach prevention.

Record review of a pest control invoice dated 11/19/2025 that did not detail the treatment provided on 11/19/2025.

Record review of the facility's policy titled pest control dated 2001 read in part, .Our facility shall maintain an effective pest control program. 1.

This facility will maintain an on-going pest control program to ensure that the building is kept free of insects and rodents .

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Houston, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Jacinto Nursing and Rehabilitation Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.