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Complaint Investigation

Caraday Of Houston

Inspection Date: November 21, 2025
Total Violations 1
Facility ID 676470
Location Houston, TX
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Inspection Findings

F-Tag F0561

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0561 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some

FORM CMS-2567 (02/99) Previous Versions Obsolete

106S room [ROOM NUMBER] - Temp 106S room [ROOM NUMBER] - Temp 109S room [ROOM NUMBER] - Temp 102S room [ROOM NUMBER] - Temp 108 During a telephone interview on 11/20/25 at 1:26 p.m., RN she stated the facility was always losing hot water in the residential area, specifically showers. RN stated residents did not get showers or didn't take showers because the water was too cold. She stated residents complained to the administration and the ombudsman. In an interview on 11/20/25 at 3:22 p.m.,

the Maint,he stated it was a pump that was inoperable that affected the entire building. He stated he was not here during this issue. He stated on 8/21/25 the circular pump in the boiler room failed and had to be replaced the same day. He stated the failure created an issue with water temps in other areas of the facility.

He stated the hot water in the kitchen causes the other areas of the facility to have a cold temperature, which may have included the resident shower areas. During the interview with Maint, the Admin provided

an invoice for plumbing repair. In an interview on 11/20/25 at 4:05 p.m., the Admin stated that the facility is going through a new organization and when she became aware of the water issue it was addressed immediately. She stated this issue began under the outgoing corporate ownership, not the current, which

she represented. In an interview on 11/20/25 at 5:34 p.m., Resident #2 stated the hot water was out for about 3 weeks to a month and she could not bathe or shower because it was too cold. Resident #2 stated

the water is getting hot now. In an interview on 11/20/25 at 5:45 p.m., Resident #3 stated he is doing well.

He stated the hot water was out for about 2-3 weeks. Resident #3 stated the water is getting hot now. In an

interview on 11/20/25 at 6:00 p.m., Resident #4 she stated the hot water was off for about a week, but it could have been longer, but she was certain it was at least a week. During a telephone interview on 11/21/25 at 3:48 p.m., the OMB stated that the residents are not lying about the water temp. She stated CR#1 did complain several times about the water amongst other things. She stated while CR#1 was transferred to another facility there were other residents that complained about the same issue starting on 2/15/25. The OMB stated she addressed it with the facility at that time and most recently and was told that

the problem was resolved with repairs. Record Review of purchase Invoice for boiler part and installation dated 8/14/25. Record Review of the facility's Resident Rights Policy dated 6/10/25 revealed:4. Respect and dignity. The resident has the right to be treated with respect and dignity, including:c. The right to reside and receive services in the facility in the facility with reasonable accommodation of resident or other residents.8.

Safe environment. The resident has a right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and support for daily living safely. Record review of the Safe and Homelike Environment policy dated 6/15/25 revealed:1. The Facility will create and maintain, to the extent possible, home like environment that they emphasizes the institutional character of the setting.3.

Housekeeping and maintenance services will be provided as necessary to maintain the sanitary, ordering

the and comfortable environment.7. The facility will maintain comfortable safe temperature levels.

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📋 Inspection Summary

Caraday of Houston in Houston, TX inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Houston, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Caraday of Houston or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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