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Complaint Investigation

Pleasant Valley Healthcare And Rehabilitation Cent

December 19, 2025 · Garland, TX · 1525 Pleasant Valley Rd
Citations 1
CMS Rating 2/5
Beds 124
Provider ID 675305
Healthcare Facility
Pleasant Valley Healthcare And Rehabilitation Cent
Garland, TX  ·  View full profile →
Inspection Summary

PLEASANT VALLEY HEALTHCARE AND REHABILITATION CENT in GARLAND, TX — inspection on December 19, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0684
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

requesting callbacks will be documented on the nursing progress notes. 4. If the physician has not returned the call by the end of the shift, the on-coming nurse will be notified for follow-up. 5. If unable to contact attending physician or alternate timely, notify Medical Director for response and follow-up to change in residents status. 6.

Document resident change of condition and response in nursing progress notes and update resident Care Plan, as indicated. 7.

All attempts to reach the physician and responsible party will be documented in the nursing progress notes.

Documentation will include time and response.

Follow-up: 1.

The licensed nurse responsible for the Resident will continue assessment and documentation every shift for at least seventy-two (72) hours or until condition has stabilize.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in GARLAND, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PLEASANT VALLEY HEALTHCARE AND REHABILITATION CENT or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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