Willow Ridge Wellness & Rehabilitation

jeopardy to resident health or safety

to state that they were responsible for ensuring the safety of all residents by checking all resident rooms and common areas for unsafe items, removing the items and reporting it to the Administrator.

All staff were able to state how to identify s/sx of suicidal ideations and changes in residents' mental and physical conditions, who to report it to, and to documents all incidents.

The Administrator stated it was management's responsibility to ensure that staff were educated on identifying and reporting changes in residents' mental and physical conditions, behaviors, and ensuring the safety of residents, and ongoing trainings to ensure retention of education.

The Administrator stated management would be updated on any changes or updates daily during stand-up meetings.

The DON stated resident behaviors were monitored, the medical director involved, and psychiatric services were put in place as needed.

All staff were able to state in their own words the facility's policy and procedures regarding resident rights and abuse and neglect.

All staff were able to describe abuse, neglect, and exploitation, when to report it, and who to report it to.

All staff were able to state that residents have the right to have personal items and must give permission for staff to go through their personal items; however, any unsafe items observed would be removed and reported to the Administrator.

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