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Complaint Investigation

St. Giles Nursing And Rehabilitation Center

February 26, 2026 · El Paso, TX · 950 Camino Del Rey Drive
Citations 1
CMS Rating 2/5
Beds 124
Provider ID 676375
Healthcare Facility
St. Giles Nursing And Rehabilitation Center
El Paso, TX  ·  View full profile →
Inspection Summary

St. Giles Nursing and Rehabilitation Center in El Paso, TX — inspection on February 26, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0551
Resident Rights Deficiencies

the representatives were determined by the family; it would be a family conversation on who the

resident who he wanted as a representative.

She stated that when the facility spoke to the hospice

#2 was also stating that she was the representative.

She stated that the facility usually followed whoever was listed as the next of kin to serve as the representative.

She stated that the risk of not verifying who the correct next of kin or representative was would be miscommunication in resident care and a possible delay in care as well. In an interview on 02/24/2026 at 3:00 pm with the Social Worker reveled that she was not aware that Resident #1 had a next of kin.

She stated that once a resident was admitted to the facility, she looked at the system to inform herself about who the guardian/power of attorney/representative was.

She stated that in this case, in the system, F family Mmember #2 was listed as the responsible party.

She stated that in her interactions with Resident #1, she noticed that he was alert and oriented to person, place and situation.

She stated that she requested a BIMS assessment to be done to better gauge his cognition.

She stated that the therapy department was the ones to perform the assessment and at the time, therapy stated that since Resident #1 was under hospice care, they could not perform the BIMS assessment, therefore, the resident did not have a BIMS assessment done.

She stated that the resident was admitted with an open APS case involving family dynamics.

She stated that she was aware of some family dynamic issues within the family, but that ultimately the case was closed.

She stated that a risk of not ensuring the right responsible party or next of kin was assigned would be a miscommunication of resident's care. In an interview on 02/26/2026 at with Resident #1 revealed that he did not know how he ended up at the facility under hospice. He stated that Family Member #2 left him there because she did not want him back home. He stated that he did not want to be under hospice services and that he wanted Family Member #3 as his responsible party to be able to make decisions on his behalf. He stated that the Nursing Facility never asked him who he wanted as a responsible party when he arrived to the facility.Review of facility policy and procedure titled Resident Rights, undated, read in part the resident has the right to identify individuals or roles to be included in the planning process .

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in El Paso, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from St. Giles Nursing and Rehabilitation Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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