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Complaint Investigation

Vintage Health Care Center

May 28, 2026 · Denton, TX · 205 N Bonnie Brae St
Citations 4
CMS Rating 1/5
Beds 106
Provider ID 675939
Healthcare Facility
Vintage Health Care Center
Denton, TX  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

Vintage Health Care Center in Denton, TX — inspection on May 28, 2026.

Found 4 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0557
Resident Rights Deficiencies

when both residents live in the same facility and both residents consent to the arrangement.6.

The

the purpose of the transfer is:a. to relocate a resident of a SNF from the distinct part of the institution

distinct part of the institution that is a NF to a distinct part of the institution that is a SNF.c. solely for the convenience of staff.d. A resident's exercise of the right to refuse transfer does not affect the resident's eligibility or entitlement to Medicare or Medicaid benefits.

675939 05/28/2026

Vintage Health Care Center 205 N Bonnie Brae Denton, TX 76201

During an interview on 05/27/26 at 2:55 PM, LVN A was informed of Resident #1's and Resident #2's call lights being out of reach. LVN A checked and observed that the call lights for Resident #1 and Resident #2 were not within reach. He stated the residents' call lights needed to be within reach to call for help. He also stated staff should be checking for call light placement when making rounds. LVN A stated the risk were that the residents could not call for help.

During an interview on 05/28/26 at 1:25 PM, CNA E stated she worked 6:00AM-2:00PM with four days on and two days off. CNA E stated she was the CNA working with Resident #1 and Resident #2 on 05/27/26. CNA E stated she forgot to place Resident #1's call light within reach. CNA E stated she had gotten distracted due to Resident #1's family member being in the room. CNA E stated she did not put Resident #2 in bed but was ultimately responsible for ensuring the call light was within reach. CNA E stated the risk with the call light not being within reach was the resident not being able to call for help. A policy on call lights was requested on 05/27/26.

The Administrator stated the facility did not have a call light policy.

Respect and dignity - The resident has a right to be treated with respect and dignity, including:The right to be free from any physical or chemical restraints imposed for purposes of discipline or convenience, and not required to treat the resident's medical symptoms.The right to retain and use personal possessions, including furnishings, and clothing, as space permits, unless to do so would infringe upon the rights or health and safety of other residents.The right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences except when to do so would endanger the health or safety of the resident or other residents.

675939 05/28/2026

Vintage Health Care Center 205 N Bonnie Brae Denton, TX 76201

During an interview on 05/27/26 at 1:52 PM, CNA D stated she worked 6:00AM-2:00PM

05/26/26 she did not have clean linen until she got it 9:30AM.

She stated laundry was supposed to bring the linens on the halls. CNA D stated she felt part of the issue was that some nursing staff hid the towels and did not take the barrels with dirty linen as quickly.

She stated part of problem was that the CNAs waited until the barrels overfilled to bring them to laundry. CNA D stated the barrels should be brought to laundry prior to it overfilling.

She stated not having clean linen caused the residents to wait longer for showers.

During an interview on 05/27/26 at 3:01 PM, Resident #9 stated at times there had been no clean linen, and she was unable to take her shower. Resident #9 stated she has had to purchase towels to take her showers.

During an interview on 05/28/26 at 12:36 PM, Resident #7 stated his bed sheets were not changed on his bath days. Resident #7 stated he preferred his sheets changed every time he was given a bath. Resident #7 stated if he was lucky, staff would change his linens on his bed once a week.

During an interview on 05/28/26 at 1:25 PM, CNA E stated prior to the week of 05/25/26, there had been issues with receiving clean linen. CNA E stated she showered her residents after breakfast between 9:00AM-10:00AM.

She stated at times she did not have clean towels when it was time to start her showers. CNA E stated sometimes she had to shower after lunch due to waiting on clean towels.

She also stated she ran out of clean linen quickly and had to wait hours to get more. CNA E stated when they had to wait on linens, she would have to stay late to complete her residents' showers. CNA E stated some of the bed linen would be clean but not all.

She stated the fitted sheets may have been cleaned but there were no clean flat sheets. CNA E stated her thoughts were nursing staff did not take the barrels down immediately to be cleaned or wait until end of shift to bring them.

During an interview on 05/28/26 at 2:21 PM, CNA F stated she worked Monday-Friday on 2:00PM-10:00PM shift. CNA F stated there were times she came in for her shift and there were no clean linens. CNA F stated on 05/14/26 there was no laundry person, and the Housekeeping Supervisor left work, so there was no clean linen available. CNA F stated not having clean linen affected the residents with their showers. CNA F stated she had some residents that were heavy wetters, so she had to remove their linens but there were no clean linens available.

During an interview on 05/28/26 at 5:20 PM, LVN A stated there had been issues with laundry. LVN A stated the linens were not always available when needed. LVN A stated there had been no clean towels when it was time for residents to shower. LVN A stated it delayed the residents' showers.

During an interview on 05/28/26 at 6:20 PM, the DON stated there was an issue with linens about a month ago.

The DON stated residents had delayed showers or bed baths due to waiting on clean linen to return from laundry.

She stated the risk was that the residents were not able to be showered without clean linen.

Record review of the facility's policy titled, Resident Rights, no date, reflected in part the following: Safe environment - The resident has a right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

The facility must provide--A safe, clean, comfortable, and homelike environment, allowing the resident to use his or her personal belongings to the extent possible.

This includes ensuring that the resident can receive care and services safely and that the physical layout of the facility maximizes resident independence and does not pose a safety risk.The facility shall exercise reasonable care for the protection of the resident's property from loss or theft.Housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior;Clean bed and bath linens that are in good condition;Private closet space in each resident room, as specified Adequate and comfortable lighting levels in all areas;Comfortable and safe temperature levels.

Facilities initially certified after October 1, 1990 must maintain a temperature range of 71 to 81 F; andFor the maintenance of comfortable sound levels.

675939 05/28/2026

Vintage Health Care Center 205 N Bonnie Brae Denton, TX 76201

stated some residents refused and then said they did not get showered.

The DON stated there was an

bathed.

The DON stated the expectations were for staff to give residents showers on their shower

so the nurse could speak with the resident.

The DON stated showers and baths were documented on skin sheets and signed off by the nurse.

She also stated it was also documented in PCC.

Record review of the facility's policy on Bath, Tub/Shower, no date, revealed the following in part: Bathing by tub or shower is done to remove soil, dead epithelial cells, microorganisms from the skin, and body odor to promote comfort, cleanliness, circulation, and relaxation. A medicated tub bath can also be provided to treat skin conditions.

The aging skin becomes dry, wrinkled, thinner, and blemished with various aging spots over time and is easily affected by environmental temperature and humidity, sun exposure, soaps, and clothing fabrics.

The frequency and type of bathing depend on resident preference, skin condition, tolerance, and energy level.

Although a daily bath or shower is preferred and necessary for some, the aging skin can be maintained by bathing every two days or with partial bathing as needed.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Denton, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Vintage Health Care Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.