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Complaint Investigation

Forest Park Nursing & Rehabilitation

June 14, 2024 · Dallas, TX · 6825 Harry Hines Blvd
Citations 5
CMS Rating 1/5
Beds 150
Provider ID 676293
Healthcare Facility
Forest Park Nursing & Rehabilitation
Dallas, TX  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

FOREST PARK NURSING & REHABILITATION in DALLAS, TX — inspection on June 14, 2024.

Found 5 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0580
Immediately tell the resident, the resident's doctor, and a family member of situations

THAN 170 AND DIASTIC GREATER THAN 90 . ASSESS YOUR PATIENT AND DOCUMENT.

jeopardy to resident health or

Record review of LVN A's Corrective Action Memo dated 06/12/24 by DON revealed, Violation of safety policy and procedure, carelessness, Employer Statement: Acute change in condition is a sudden, clinically important deviation from the patient's baseline in physical, cognitive, behavioral, or

complications or death.

Alert charting is documentation done to track a medical event for a period of 72 hours or longer.

Events may include but not necessarily limited to suspected or actual change in condition.

Action being taken Suspension Objective/Solution: Employee will understand the importance of communicating change of condition with MD, NP, DON, ADON, on call phone.

Employee will review abnormal vital signs and verbalize values in EMR Failure to document indicates task was not completed.

Employee will be suspended pending investigation.

Employee statement: blank.

Signed by LVN A and DON.

Record review of LVN B's Corrective Action memo dated 06/13/24 by DON revealed, Violation of policy and procedure Em[TRUNCATED]

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Forest Park Nursing & Rehabilitation 6825 Harry Hines Blvd Dallas, TX 75235

exacerbation of the resident's symptoms. He stated his expectation for resident care was for

jeopardy to resident health or resident's dialysis center next week to ensure the Doctor order were correct. He stated the Medical safety Doctor agreed the meeting with dialysis was a good idea.

they were trained between 06/10/24 and 06/13/24 on change in condition, of drops in resident's BP and documentation residents vital signs.

Interviews on 06/14/24 between 11:44 am - 3:34 pm revealed, LVN K, Medical Record L, MA M, Housekeeper/Laundry aide N, Housekeeper O, Dietary aide P, Dietary cook Q, Laundry aide R, Laundry aide S, RN T, ADON U, , CNA X, MA Y, RN Z stated they were trained between 06/10/24 and 06/14/24 on change in condition, documentation, stop and watch and notifying the nurses, the DON and ADONs when a resident had a change in condition.

Record review on 06/13/24 of the facility's Supporting documents emailed by the Administrator on 06/12/24 at 9:10 pm revealed, Inservice trainings on 06/10/24 with mostly administrative/department head staff and some floor staff.

And on 06/11/24 and 06/12/24 more floor staff were trained on change in condition and stop and watch reporting.

Record review on 06/13/24 of the facility's Supporting documents emailed by the Administrator on 06/13/24 at 2:22 pm, revealed three duplicate in service signature sheets dated 06/10/24.

There was signed training sheets from the 8:00 am to 5:00 pm staff on 06/10/24 on topics change in condition and documentation.

And signature sheets on 06/12/24, posttests from 06/10/24 - 06/13/24 and resident chart audits from 06/10/24 to 06/13/24 revealed staff were proficient in change in condition and documentation procedures.

Record review of signage posting currently being put at all nurses stations: NOTIFY MD/NP OF LOW BLOOD PRESSURES . SYSTOLIC LESS THAN 95 DIASTOLIC LESS T:HAN . SYSTOLIC GREATER THAN 170 AND DIASTIC GREATER THAN 90 . ASSESS YOUR PATIENT AND DOCUMENT.

Record review of LVN A's Corrective Action Memo dated 06/12/24 by DON revealed, Violation of policy and procedure, carelessness, Employer Statement: Acute change in condition is a sudden, clinically important deviation from the patient's baseline in physical, cognitive, behavioral, or functional domains.

Clinically important means a deviation that, without intervention, may result in complications or death.

Alert charting is documentation done to track a medical event for a period of 72 hours or longer.

Events may include but not necessarily limited to suspected or actual change in condition.

Action being taken Suspension Objective/Solution: Employee will understand the importance of communicating change of condition with DON, ADON, on call phone.

Employee will review abnormal vital signs and verbalize values in EMR Failure to document indicates task was not completed.

Employee will be suspended pending investigation.

Employee statement: blank.

Signed by LVN A and DON.

Record review of LVN B's Corrective Action memo dated 06/13/24 by DON revealed, Violation of policy and procedure Employer Statement: Treatments completed and documented as per physician's order.

Documentation will be completed by the end of the assigned shift.

Failure to document

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Forest Park Nursing & Rehabilitation 6825 Harry Hines Blvd Dallas, TX 75235

Licensed Nurse will contact the Facility's Medical Director for direction and

and the ordering practitioner's response or additional orders, if any.

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Forest Park Nursing & Rehabilitation 6825 Harry Hines Blvd Dallas, TX 75235

D.

Alert charted describes what is going on.

(a) Describe the resident's condition, include what you see, hear, smell, feel, etc. (c) Describe what you have done in response to what is going on with the resident.

Review of the Medication Aides charting she had recorded a BP high enough that BP reducing medication according to parameters was administered.

The medication aide said that the patient seemed stable and normal with no signs of distress during medication administration, and he received medications well. LVN A admits that he did not notify the physician of the abnormal vitals on Saturday. He also admits that he did not document the later vital signs that he had taken in the medical record.

Actions to Address:

LVN A was given one on one in-service by DON on expectations for physician notification for any abnormal vital signs and medication administration.

Employee suspended pending investigation. [END]

Interviews on 06/13/24 between 10:32 am - 11:40 am with RN E, RN F, LVN G, MA H, CNA I revealed they were trained between 06/10/24 and 06/13/24 on change in condition, notifying PA/MD of drops in resident's BPs.,

Interviews on 06/14/24 between 11:44 am - 3:34 pm revealed, LVN K, Medical Record L, MA M, Housekeeper/Laundry aide N, Housekeeper O, Dietary aide P, Dietary cook Q, Laundry aide R, Laundry aide S, RN T, ADON U, OT (Occupational Therapy) V, PTA (Physical Therapy Assistant) W, CNA X, MA Y, RN Z stated they were trained between 06/10/24 and 06/14/24 on change in condition, notifying the PA/MD, stop and watch and notifying the nurses, the DON and ADONs when a resident had a change in condition.

676293

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 676293 B.

Wing 06/14/2024

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Forest Park Nursing & Rehabilitation 6825 Harry Hines Blvd Dallas, TX 75235

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in DALLAS, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from FOREST PARK NURSING & REHABILITATION or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.