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Complaint Investigation

The Palms Nursing & Rehabilitation

December 23, 2025 · Corpus Christi, TX · 5607 Everhart Rd
Citations 1
CMS Rating 1/5
Beds 204
Provider ID 455557
Healthcare Facility
The Palms Nursing & Rehabilitation
Corpus Christi, TX  ·  View full profile →
Inspection Summary

The Palms Nursing & Rehabilitation in Corpus Christi, TX — inspection on December 23, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0656
Resident Assessment and Care Planning Deficiencies
Potential for More Than Minimal Harm

B stated the staff redirect Resident #1 the best they can and try to keep her active. MA B stated Resident #1 may have future falls because the facility does not want to restrain her. MA B stated she does not think Resident #1 is abused but also stated she is not sure what else the facility can do to help her not fall. In an interview on 12/19/2025 at 10:15 a.m., the DON indicated Resident #1 does have some minor instances of balance loss and stated her care plan does not reflect specific interventions needed to prevent falls for Resident #1.

The DON stated the facility cannot provide 1:1 care for this resident and has spoken with Resident #1's representative and they have not been able to find a good intervention or solution.

The DON stated she has recommended Resident #1 may be a good candidate for a different facility, but the family did not agree. In an interview on 12/19/2025 at 11:05 a.m., the Administrator stated he is aware that Resident #1 is a fall risk and has had multiple falls.

The Administrator stated Resident #1's family blocks them from transferring the resident to a different facility with a locked unit.

The Administrator stated she may need to be transferred out of the facility and will discuss this with the DON. In an interview on 12/22/2025 at 11:00 a.m.

Case Manager A of Resident #1's hospice provider stated she has spoken with the facility staff and with the resident's family member regarding Resident #1's falls.

Case Manager A stated the facility has been trying different interventions, but it has been difficult due to Resident #1 most likely needing a locked memory care and being unable to find a place that is a good fit for her.

Case Manager A also stated Resident #1 is [AGE] years old and susceptible to falls, but they did not want her to be restrained using medication and they want to ensure the Resident is safe.

Case Manager A stated she did not think Resident #1 was abused or neglected at this time. In an interview on 12/22/2025 at 1:27 p.m., RN C stated Resident #1 has dementia and is not redirectable. RN C stated they try to keep an eye on her and they do as much as they can for Resident #1. RN C stated they are not staffed to provide 1:1 care for Resident #1 but they almost provide that much supervision for her. RN C stated she has worked with Resident #1 for over a year and does not know what other interventions would help.

Unsuccessful attempts to contact family of Resident #1 were made at 2:00 p.m. on 12/18/2025 and 12/19/2025.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Corpus Christi, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from The Palms Nursing & Rehabilitation or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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