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Complaint Investigation

Chandler Nursing Center

November 18, 2025 · Chandler, TX · 300 Cherry St
Citations 1
CMS Rating 4/5
Beds 90
Provider ID 455910
Healthcare Facility
Chandler Nursing Center
Chandler, TX  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

CHANDLER NURSING CENTER in CHANDLER, TX — inspection on November 18, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0628
Resident Rights Deficiencies
Potential for More Than Minimal Harm

During a phone interview on 11/18/25 at 09:30 a.m., the family member said Resident #10 had been transferred to the sister facility without her knowledge.

The family member said she was visiting other facilities to seek placement and while at the sister facility, she was informed of the planned admission for that day to new facility.

During an interview on 11/18/25 at 12:30 p.m., the SW said Resident #10 had not been given a 5 - day nor a 30-day discharge notice.

She said she could not recall all the information as she was not a full-time employee at that time of Resident #10's transfer to a sister facility and was off when the resident had been transferred.

During an interview on 11/18/25 at 12:45 p.m., the Administrator said she was not employed at the facility during the time of this incident.

She said her expectations would be to put an exit-seeking resident on 1:1 supervision, and if necessary, initiate a 5-day or 30-day notice to resident and/or representative for a safer environment such as a memory care unit.

She added expectations would include all the required documentation to be completed and given to appropriate entities.

Record review of the undated facility's Discharge Summary and Plan policy read in part . 4.

The discharge plan will be developed by the care planning/interdisciplinary team with the assistance of the resident and his or her family and will include a) where there individual plans to reside; b) arrangements that have been made for follow up care and services; c)how the IDT will support the resident or representative in the transition to post-discharge care.6.

The resident/representative will be involved in the discharge planning process and informed of the final discharge plan

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CHANDLER, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CHANDLER NURSING CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.