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Complaint Investigation

Focused Care Of Center

Inspection Date: November 18, 2025
Total Violations 1
Facility ID 675398
Location CENTER, TX
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Inspection Findings

F-Tag F0602

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0602 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some

FORM CMS-2567 (02/99) Previous Versions Obsolete

she knew what she did was wrong and did not have an explanation as to why she did it. She said she knew

the residents received $100 each month and whatever they did not use, they would lose. She said she hated that the residents would lose the money when it could have been used. She said she knew it was theft as the cards were not hers and she did not have permission to use their cards for her personal benefit.

She said initially when the food card program started at the facility, they were told repeatedly to use the cards and spend the money, if not they would lose the money at the end of the month. When questioned if

the facility told her, it was ok for the staff to use the resident cards for their personal use, she said they did not specifically tell her that. She said she made purchases for herself at the end of the month with the resident food cards when she knew they had money left on the cards and they were about to get reloaded.

She said she would not like it if someone took advantage of a family member if they were in a facility. She said it would be hurtful to think someone did that to a family member of hers. She said what she did was theft. She said she took an unethical route and accepted full responsibility for her actions. She said she could not remember how many purchases she made but thinks she only used cards for her personal benefit at the end of June and July 2025. She said she had annual training on abuse.During a phone

interview on 10/9/2025 at 10:15 a.m., loss prevention manager at [store name] said all the receipts that were in question from June 2025, July 2025, and August 2025 was all purchased by the same person (BOM/[NAME]).During a phone interview on 10/9/2025 at 10:18 a.m., the detective assigned to the case said he was off yesterday 10/8/2025. He said the initial reporting officer indicated in his narrative that the Administrator of the facility had filed a report on 10/7/2025 to report a staff member had been using the debit cards of residents in the facility. He said the investigation was ongoing and the police report would not be available for a while.Record review of a facility policy titled And More Grocery Benefit Card by PPHP dated 1/10/2025 indicated, .The $100 grocery benefit card should be stored in the business office and made available to the responsible party or the resident themselves. The community LED will also be able to support the use of this card as an activity for the residents. This process will support the utilization for the residents' benefit and appropriate use of their funds as it is intended. 1. Storage a. The grocery benefit cards will need to be stored in a secure location in the business office as they are received via mail. Check

in & check out process for the cards may only be exercised by the responsible party for the resident, the resident themselves or the community LED. All staff are expected to adhere to the policy provided for the use of this card to maximize and protect residents' supplemental benefits. 2. The EDO will oversee the proper use of these benefits. 3. [NAME] will: c. keep sign out log in binder-require proper ID. D. Keep all receipts received by the LED of the facility.Record review of a facility policy titled Abuse revised 1/27/2020 indicated, .the purpose of this policy is to ensure that each resident has the right to be free from any type of Abuse and or Misappropriation of property. The facility staff will adhere to the policies and procedures and will follow the guidelines in the written policy and procedure.

Event ID:

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📋 Inspection Summary

FOCUSED CARE OF CENTER in CENTER, TX inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CENTER, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from FOCUSED CARE OF CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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