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Complaint Investigation

Care Choice Of Boerne

November 19, 2025 · Boerne, TX · 200 E Ryan St
Citations 3
CMS Rating 2/5
Beds 74
Provider ID 675678
Healthcare Facility
Care Choice Of Boerne
Boerne, TX  ·  View full profile →
Inspection Summary

CARE CHOICE OF BOERNE in BOERNE, TX — inspection on November 19, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0550
Resident Rights Deficiencies
Potential for More Than Minimal Harm

During an interview on 10/15/2025 at 4:25 PM, CNA F, stated he has been in-serviced on abuse, neglect, and resident rights. He stated not providing care, going against resident's wishes are examples of abuse and neglect and should be reported immediately.

Record review of policy titled, Resident Rights, dated February 2021, revealed: 1.

Federal and state laws guarantee certain basic rights to all residents of this facility.

These rights include the residents' right to: f. communication with and access to people and services, both inside and outside the facility. jj. equal access to quality care, regardless of source of payment.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/19/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Care Choice of Boerne

200 E Ryan St Boerne, TX 78006

SUMMARY STATEMENT OF DEFICIENCIES

specified by the MDS items on the assessment and should be validated for accuracy (what the resident's actual status was during that observation period) by the IDT completing the assessment. As such, nursing homes are responsible for ensuring that all participants in the assessment process have the requisite knowledge to complete an accurate assessment.

Record review of policy titled, Care Plans, Comprehensive Person-Centered, dated March 2022, revealed: 3.

The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment.7.

The comprehensive, person-centered care plan: a. includes measurable objectives and timeframes; b. describes the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being.e. reflects currently recognized standards of practice for problem areas and conditions.8.

Services provided for or arranged by the facility and outlined in the comprehensive care plan are: a. provided by qualified persons; b. culturally competent; and c. trauma-informed.9.

Care plan interventions are chosen only after data gathering, proper sequencing of events, careful consideration of the relationship between the resident's problem areas and their causes, and relevant clinical decision making.10.

When possible, interventions address the underlying source(s) of the problem area(s), not just symptoms or triggers.11.

Assessments of residents are ongoing and care plans are revised as information about the residents and the residents' conditions change.12.

The interdisciplinary team reviews and updates the care plan:a. when there has been a significant change in the resident's condition.

Record review of policy titled, Change in a Resident's Condition or Status, dated February 2021, revealed: If a significant change in the resident's physical or mental condition occurs, a comprehensive assessment of the resident's condition will be conducted.

Record review of policy titled, Behavioral Assessment, Intervention and Monitoring, dated March 2019, revealed:2. As part of the comprehensive assessment, staff will evaluate, based on input from the resident, family and caregivers, review of medical record and general observations: a.

The resident's usual patterns of cognition, mood and behavior; b.

The resident's usual method of communicating things like pain, hunger, thirst, and other physical discomforts.3.

The nursing staff will identify, document, and inform the physician about specific details regarding changes in an individual's mental status, behavior, and cognition, including: b.

Any recent precipitating or relevant factors or environmental triggers.7.

Interventions will be individualized and part of an overall care environment that supports physical, functional and psychosocial needs, and strives to understand, prevent or relieve the resident's distress or loss of abilities.

Record review of policy titled, Resident Rights, dated February 2021, revealed: Resident rights to communication with and access to people and services, both inside and outside the facility.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/19/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Care Choice of Boerne

200 E Ryan St Boerne, TX 78006

SUMMARY STATEMENT OF DEFICIENCIES

Federal health inspectors cited CARE CHOICE OF BOERNE in BOERNE, TX for a deficiency under regulatory tag F-F0657 during a complaint investigation conducted on 2025-11-19.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 3 deficiencies cited during this inspection of CARE CHOICE OF BOERNE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-21.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in BOERNE, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CARE CHOICE OF BOERNE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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