Forum Parkway Health & Rehabilitation

During an interview on 09/24/2025 at 1:03 PM, LVN A revealed she checked lunch meal trays on Resident #2's hall on 09/23/2025. LVN A explained she sent multiple trays back to the kitchen during lunch on 09/23/2025 (due to meal tickets and meal tray not matching).

She stated she looked at meal tickets for diet types, like if it was a diabetic diet, the consistency like mechanical soft, allergies, dislikes, and compared the ticket with the foods.

She explained it was important to check meal tickets for preferences, allergies, and texture to prevent residents from allergic reactions, choking, and losing weight if they received food they do not like.

Record review of the facility's Resident Nutrition Services policy, revised July 2017, reflected: Policy StatementEach resident is provided with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs, taking into consideration the preferences of each resident.Policy Interpretation and ImplementationThe multidisciplinary staff, including nursing staff, the Attending Physician and the Dietitian will assess each resident's nutritional needs, food likes, dislikes and eating habits.

They will develop a resident care plan based on this assessment.Residents shall receive prompt meal service and appropriate feeding assistance.

Reasonable efforts will be made to accommodate resident choices and preferences .4.

Nursing personnel or feeding assistants will inspect food trays as they are delivered to ensure that the correct meal has been delivered, that the food appears palatable and attractive, and it is served at a safe and appetizing temperature.a. If an incorrect meal has been delivered, or a meal does not appear palatable, nursing staff will report it to the Food Service Manager so that a new food tray can be issued.

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