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Complaint Investigation

Avir At Park Bend

November 20, 2025 · Austin, TX · 2122 Park Bend Dr
Citations 1
CMS Rating 4/5
Beds 124
Provider ID 675862
Healthcare Facility
Avir At Park Bend
Austin, TX  ·  View full profile →
Inspection Summary

Avir at Park Bend in Austin, TX — inspection on November 20, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0557
Resident Rights Deficiencies
Potential for More Than Minimal Harm

told him he should have taken a shower on his scheduled day. Resident #1 stated he could not even go to the dining room without feeling dirty and smelling like urine. Resident #1 stated it made him feel like he was a nobody, and he felt neglected.Review of Resident #1's Shower Sheet dated 11/20/25, reflected he had received a shower on 11/16/25, 11/18/25, and 11/19/25.In an interview on 11/20/25 at 3:50 PM with the DON, she said Resident #1's shower should have been done, and that was unacceptable, especially since he had an odor.

The DON said the policy for providing showers to the residents included three scheduled shower days, three times per week.

She further stated if a resident was requesting a shower off cycle, they should be getting that done for the residents.

The DON stated the CNAs, the charge nurse, and herself were responsible for ensuring residents were clean and groomed.

She further stated it was important to assist the residents with getting their showers to keep their skin clean, for their dignity, hygiene, and health.

She started the resident could feel uncared for, unworthy and unkempt, and these feelings could spark anger and depression.

The DON stated she was ultimately responsible for monitoring to ensure that staff were providing ADL care to the residents, and stated she pulled reports and talked to the residents during rounds.

She stated she did not know why a resident would have been left in dirty clothing and had an odor.

She stated if a resident were asking for a shower off cycle, the staff should have brought it to her attention, and she could have provided the shower to Resident #1 herself.

The DON stated that by the end of the day shift, CNA A had given Resident #1 a shower, but that should have been done in a timelier manner.

Review of the facility's Policy & Procedure on Resident Rights, dated February 2021, which reflected, Policy StatementEmployees shall treat all residents with kindness, respect, and dignity.Policy Interpretation and Implementation1.

Federal and state laws guarantee certain basic rights to all residents of this facility.

These rights include the residents' rights to:a. A dignified existenceb. Be treated with respect, kindness, and dignity.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Austin, TX, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Avir at Park Bend or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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