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The Highlands Of Memphis Health & Rehabilitation

📍 3549 Norriswood, Memphis, TN 38111 📞 (901) 325-7820 🛏️ 180 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 2 penalties totaling $22,727

$9,750
Aug 11, 2022

Fine

$12,977
Feb 18, 2022

Fine

2020 3 penalties totaling $18,111

$8,800
Dec 23, 2020

Fine

$8,661
Dec 23, 2020

Fine

$650
Aug 17, 2020

Fine

2019 1 penalties totaling $8,944

$8,944
Oct 22, 2019

Fine

2018 1 penalties totaling $14,570

$14,570
Jan 25, 2018

Fine

2017 1 penalties totaling $22,840

$22,840
Nov 15, 2017

Fine

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Health Violations by Year

2023 9 violations

Tag 0580 D May 5, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Jun 27, 2023
Tag 0656 E May 5, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jun 27, 2023
Tag 0689 J May 5, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 27, 2023
Tag 0692 D May 5, 2023

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Jun 27, 2023
Tag 0725 D May 5, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Jun 27, 2023
Tag 0729 D May 5, 2023

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

✓ Corrected: Jun 27, 2023
Tag 0842 D May 5, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jun 27, 2023
Tag 0610 D Mar 2, 2023

Respond appropriately to all alleged violations.

✓ Corrected: Mar 28, 2023
Tag 0880 E Mar 2, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 28, 2023

2022 8 violations

Tag 0578 D Aug 11, 2022

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Tag 0582 D Aug 11, 2022

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Tag 0689 E Aug 11, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Tag 0694 D Aug 11, 2022

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Tag 0760 E Aug 11, 2022

Ensure that residents are free from significant medication errors.

Tag 0880 D Aug 11, 2022

Provide and implement an infection prevention and control program.

Tag 0600 J Feb 18, 2022

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Feb 11, 2022
Tag 0689 J Feb 18, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 11, 2022
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2021 1 violations

Tag 0760 D Apr 15, 2021

Ensure that residents are free from significant medication errors.

✓ Corrected: May 20, 2021

2020 2 violations

Tag 0689 J Dec 23, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 14, 2021
Tag 0842 E Sep 22, 2020

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Oct 9, 2020
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2019 10 violations

Tag 0580 D Oct 22, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Dec 5, 2019
Tag 0761 D Oct 22, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Dec 5, 2019
Tag 0880 D Oct 22, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 5, 2019
Tag 0686 D Jul 30, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jul 31, 2019
Tag 0580 D Mar 10, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Apr 10, 2019
Tag 0677 E Mar 10, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Apr 10, 2019
Tag 0697 D Mar 10, 2019

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Apr 10, 2019
Tag 0725 E Mar 10, 2019

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Apr 10, 2019
Tag 0760 E Mar 10, 2019

Ensure that residents are free from significant medication errors.

✓ Corrected: Apr 10, 2019
Tag 0842 D Mar 10, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Apr 10, 2019

2018 10 violations

Tag 0550 D Dec 6, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jan 6, 2019
Tag 0641 D Dec 6, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: Jan 6, 2019
Tag 0690 D Dec 6, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jan 6, 2019
Tag 0761 D Dec 6, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Jan 6, 2019
Tag 0880 E Dec 6, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 6, 2019
Tag 0690 D Jul 12, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jul 30, 2018
Tag 0695 D Jul 12, 2018

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Jul 30, 2018
Tag 0641 D Jan 25, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: Feb 18, 2018
Tag 0692 D Jan 25, 2018

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Feb 18, 2018
Tag 0842 D Jan 25, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Feb 18, 2018
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2017 3 violations

Tag 0281 G Nov 15, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Nov 30, 2017
Tag 0322 G Nov 15, 2017

Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

✓ Corrected: Nov 30, 2017
Tag 0520 G Nov 15, 2017

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

✓ Corrected: Nov 30, 2017
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