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Health Inspection

Nhc Healthcare, Kingsport

May 28, 2026 · Kingsport, TN · 2300 Pavilion Drive
Citations 2
CMS Rating 5/5
Beds 90
Provider ID 445517
Healthcare Facility
Nhc Healthcare, Kingsport
Kingsport, TN  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

NHC HEALTHCARE, KINGSPORT in KINGSPORT, TN — inspection on May 28, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0657
Resident Assessment and Care Planning Deficiencies

Review of a quarterly MDS assessment dated [DATE], revealed Resident #64 scored an 11 on the BIMS assessment which indicated the resident had moderate cognitive impairment.

Review of the facility document titled, Weekly Skin Observation, for Resident #64 dated 5/25/2026, revealed .shearing to bilateral buttocks and open abrasions to bilateral arms (self-inflicted) .

Review of a Physician's Order dated 5/28/2026 for Resident #64 revealed .apply barrier cream to bilat [bilateral] buttocks and surrounding area twice daily .

During an observation and interview on 5/28/2026 at 3:45 PM, the RN MDS Coordinator reviewed the comprehensive care plan for Resident #64.

She stated she was responsible for the development and revision of the comprehensive care plans.

The RN MDS Coordinator confirmed Resident #64's care plan had not been revised to include the self-inflicted abrasions on both arms and shearing to bilateral buttocks.

445517 05/28/2026

Nhc Healthcare, Kingsport 2300 Pavilion Drive Kingsport, TN 37660

Review of a 5-day Minimum Data Set assessment dated [DATE], revealed Resident #11 scored a 00 on the Brief Interview for Mental Status (BIMS) assessment, which indicated the resident had severe cognitive impairment.During an observation on 5/26/2026 at 11:38 AM, revealed Resident #11 was lying in bed with supplemental oxygen at 3 liters (L) per minute by nasal cannula (a thin, flexible plastic device used to deliver oxygen directly into the nostrils) in use.

During an observation on 5/27/2026 at 2:53 PM, revealed Resident #11 was lying in bed with supplemental oxygen at 3L per minute by nasal cannula in use.

Review of the current physician's orders report dated 4/28/2026 - 5/27/2026, for Resident #11 revealed there was no order for the use of supplemental oxygen.

During an observation and interview on 5/27/2026 with Licensed Practical Nurse (LPN) A at 4:32 PM, in Resident #11's room revealed Resident #11 was receiving supplemental oxygen at 3L per minute. LPN A confirmed Resident #11 did not have a physician's order for the oxygen.Review of a physician's order for Resident #11 dated 5/27/2026, revealed an order was obtained for the use of supplemental oxygen at 3L per minute by nasal cannula after the State Survey Agency Surveyor interview with LPN A.

During an interview on 5/28/2026 at 4:08 PM, the Director of Nursing confirmed an order should have been obtained to administer oxygen for Resident #11.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in KINGSPORT, TN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from NHC HEALTHCARE, KINGSPORT or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.