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Complaint Investigation

Collierville Nursing And Rehabilitation, Llc

November 18, 2025 · Collierville, TN · 490 West Poplar Avenue
Citations 1
CMS Rating 1/5
Beds 114
Provider ID 445495
Healthcare Facility
Collierville Nursing And Rehabilitation, Llc
Collierville, TN  ·  View full profile →
Inspection Summary

Collierville Nursing And Rehabilitation, Llc in COLLIERVILLE, TN — inspection on November 18, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0609
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

During an interview on 10/7/2025 at 11:50 AM the Director of Nursing [DON] was asked about the knot on Resident #1's thigh.

She stated, .she [Resident #1] had a raised area or knot on her leg .The family .wanted an x-ray and it noted a fracture .We [Administrator and DON] did an investigation on the fracture .no other falls, no transfer issues, family was asked about a bruising or anything out of the norm [normal]. We interviewed all the staff, talked with other residents about anything that hadn't been reported that might have happened .

During an interview on 10/7/2025 at 1:28 PM, the DON was asked why she did an investigation, abuse education with staff, skin audits and staff interviews.

She stated, .I didn't know what happened [how the knot and femur fracture occurred] .

The facility failed to report the Injury of Unknown Origin to the State Agency.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in COLLIERVILLE, TN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Collierville Nursing And Rehabilitation, Llc or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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