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Complaint Investigation

Collierville Nursing And Rehabilitation, Llc

Inspection Date: November 18, 2025
Total Violations 1
Facility ID 445495
Location COLLIERVILLE, TN
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Inspection Findings

F-Tag F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

of the Facility's Investigation revealed, staff completed online abuse training from 2/8/2025 through 2/12/2025 after the knot and fracture were discovered on Resident #1. Resident interviews were conducted by the social worker on 2/8/2025 asking if the Residents on the hall felt safe, were treated well, witnessed anyone being mistreated and if the Residents suffered any injuries. Skin Audits were completed on 2/8/2025 on Residents located on the hall that Resident #1 was on. Staff interviews were conducted on 2/8/2025 related to any witnessed abuse or falls for Resident #1. During an interview on 10/7/2025 at 11:50 AM the Director of Nursing [DON] was asked about the knot on Resident #1's thigh. She stated, .she [Resident #1] had a raised area or knot on her leg .The family .wanted an x-ray and it noted a fracture .We [Administrator and DON] did an investigation on the fracture .no other falls, no transfer issues, family was asked about a bruising or anything out of the norm [normal]. We interviewed all the staff, talked with other residents about anything that hadn't been reported that might have happened . During an interview on 10/7/2025 at 1:28 PM, the DON was asked why she did an investigation, abuse education with staff, skin audits and staff interviews. She stated, .I didn't know what happened [how the knot and femur fracture occurred] . The facility failed to report the Injury of Unknown Origin to the State Agency.

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📋 Inspection Summary

Collierville Nursing And Rehabilitation, Llc in COLLIERVILLE, TN inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in COLLIERVILLE, TN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Collierville Nursing And Rehabilitation, Llc or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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