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Complaint Investigation

Avantara Norton

March 31, 2026 · Sioux Falls, SD · 3600 South Norton Avenue
Citations 8
Beds 110
Provider ID 435039
Healthcare Facility
Avantara Norton
Sioux Falls, SD  ·  View full profile →
Inspection Summary

AVANTARA NORTON in SIOUX FALLS, SD — inspection on March 31, 2026.

Found 8 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0550
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited AVANTARA NORTON in SIOUX FALLS, SD for a deficiency under regulatory tag F-F0550 during a complaint investigation conducted on 2026-03-31.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of AVANTARA NORTON.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited AVANTARA NORTON in SIOUX FALLS, SD for a deficiency under regulatory tag F-F0561 during a complaint investigation conducted on 2026-03-31.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of AVANTARA NORTON.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited AVANTARA NORTON in SIOUX FALLS, SD for a deficiency under regulatory tag F-F0600 during a complaint investigation conducted on 2026-03-31.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of AVANTARA NORTON.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited AVANTARA NORTON in SIOUX FALLS, SD for a deficiency under regulatory tag F-F0684 during a complaint investigation conducted on 2026-03-31.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 8 deficiencies cited during this inspection of AVANTARA NORTON.

Correction Status: Deficient, Provider has no plan of correction.

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Federal health inspectors cited AVANTARA NORTON in SIOUX FALLS, SD for a deficiency under regulatory tag F-F0686 during a complaint investigation conducted on 2026-03-31.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 8 deficiencies cited during this inspection of AVANTARA NORTON.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited AVANTARA NORTON in SIOUX FALLS, SD for a deficiency under regulatory tag F-F0688 during a complaint investigation conducted on 2026-03-31.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of AVANTARA NORTON.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited AVANTARA NORTON in SIOUX FALLS, SD for a deficiency under regulatory tag F-F0689 during a complaint investigation conducted on 2026-03-31.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 8 deficiencies cited during this inspection of AVANTARA NORTON.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited AVANTARA NORTON in SIOUX FALLS, SD for a deficiency under regulatory tag F-F0740 during a complaint investigation conducted on 2026-03-31.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of AVANTARA NORTON.

Correction Status: Past Non-Compliance.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SIOUX FALLS, SD, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from AVANTARA NORTON or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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