Avantara Norton
AVANTARA NORTON in SIOUX FALLS, SD — inspection on June 20, 2024.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
Review of the SD DOH FRI submitted on 5/28/24 at 11:22 a.m. revealed:
*A written grievance form was reviewed by the administrator on 5/28/24.
*Resident 1 reported that certified nurse aide (CNA) E was rough with her on the morning of 5/27/24.
*She reported that CNA E forced her to wake up at 7:10AM and demanded she take a shower because she urinated on herself, and grabbed her by the arms and pushed her down into the chair.
2.
Interview on 6/20/24 at 12:29 a.m. with administrator A and DON B regarding the incident between resident 1 and CNA E revealed:
*It was their expectation to have been notified immediately regarding any potential abuse or neglect situations.
*Administrator A was notified of the situation through a grievance form on 5/28/24.
*She immediately suspended the CNA pending the investigation and spoke with resident 1 regarding the incident.
*She spoke with CNA E to obtain her side of the story.
*As part of the investigation, she:
-Interviewed other residents on the rehab unit to learn if there were any other resident concerns.
-Interviewed staff to learn about their involvement.
-Informed the director of therapy of the situation so she could educate therapy staff about what to report, when to report, and who to report to.
-Reeducated staff from all departments about the provider's abuse and neglect policy and expectations for reporting.
435039
Form Approved OMB
STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.
Building 435039 B.
Wing 06/20/2024
NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE
Avantara Norton 3600 South Norton Avenue Sioux Falls, SD 57105
F-F609 occurred on 5/27/24 when the allegations of abuse were not immediately reported to the administrator or designee, and based on the provider's implemented corrective actions the deficient practice confirmed during the survey from 6/19/24 to 6/20/24, the non-compliance is considered past non-compliance.
435039