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Complaint Investigation

Riverview Healthcare Center

January 8, 2025 · Flandreau, SD · 611 East 2nd Ave
Citations 3
CMS Rating 1/5
Beds 63
Provider ID 435086
Healthcare Facility
Riverview Healthcare Center
Flandreau, SD  ·  View full profile →
Inspection Summary

RIVERVIEW HEALTHCARE CENTER in FLANDREAU, SD — inspection on January 8, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF600

Review of the provider's March 2012 Director of Nursing Services (DNS) job description revealed:

*Job summary: Is directly accountable to the Executive Director (ED) for the day-to-day operations, activities, and success of the resident care staff, as governed by the Center policies, and state and federal regulations.

Validates that the nursing department continues to develop and maintain high standards of excellence by being knowledgeable of industry changes and trends, and by implementing up-to-date nursing practices.

*Essential Functions

-1.

Develops and maintains a nursing service philosophy, objectives, standards of practice, policy and process manuals.

- .6.

Demonstrates an understanding and knowledge of certification laws and requirements, survey requirements, and Medicare program.

- .8.

Validates that reporting departments consistently meet state and federal requirements for long-term care facilities for licensure.

- .10.

Maintains open communication with ED regarding resident care activities, personnel or staffing problems, and other related topics.

Review of the provider's November 2019 Executive Director job description revealed:

*Job summary: The Executive Director (ED) is directly accountable .to provide strong overall leadership and management of a long-term care center.

Manages delivery of the highest level of health services and quality of care that is responsive to customers' needs.

*Essential Functions

435086

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 435086 B.

Wing 01/08/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Riverview Healthcare Center 611 East 2nd Ave Flandreau, SD 57028

Review of the SD DOH complaint intake form dated 12/31/24 revealed:

*The SD DOH received an email on 12/27/24 detailing allegations of abuse by CNA J.

They wanted to remain anonymous.

*The complainant claimed to have reported their concerns to management previously.

They did not include any dates about when the concerns were reported.

435086

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 435086 B.

Wing 01/08/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Riverview Healthcare Center 611 East 2nd Ave Flandreau, SD 57028

F-F610.

435086

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in FLANDREAU, SD, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from RIVERVIEW HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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